Job openings for customer care manager in kolkata kolkata south kolkata

2 weeks ago


Kolkata, West Bengal, India timesjobs Full time
Job openings for customer care manager in kolkata kolkata south kolkata

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Customer Care Manager/ Operation Executive

Kolkata, Kolkata South

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Job Position :
Care Manager

Location:
South Kolkata

Job Type:
Full-time

Salary :
Hike on CTC

Department:
Elderly Care

Reports To:
Director of Elderly Care Services

Job Summary:


We are seeking a compassionate and experienced Care Manager to oversee the delivery of high-quality care services to ourelderly clients.

The ideal candidate will be responsible for coordinating care plans, managing a team of caregivers, and ensuringthe well-being and comfort of our elderly clients.


Key Responsibilities:

1-Client Assessment and Care Planning:
Conduct thorough assessments of elderly clients' care needs.
Develop personalized care plans in collaboration with clients, their families, and healthcare professionals.

2-Care Coordination:
Coordinate and manage the delivery of care services to clients.
Schedule and assign caregivers based on client needs and preferences.

3-Team Management:
Recruit, train, and supervise a team of caregivers.
Conduct regular performance evaluations and provide ongoing support and guidance.

4-Client and Family Communication:
Maintain regular communication with clients and their families.
Address any concerns or issues promptly and effectively.

5-Quality Assurance:
Implement and monitor quality assurance measures to ensure the highest standards of care.
Conduct regular assessments of caregiver performance and client satisfaction.

6-Documentation and Reporting:
Maintain accurate and up-to-date client records.
Prepare regular reports on client progress and care services.

Experience - 5 Years

Salary 1 Lac 25 Thousand To 3 Lac P.A.

Industry Health Care / Pharmaceuticals / Medical

Qualification Other Bachelor Degree, B.A, B.Pharma, B.Sc

Key Skills Client Relationship Executive Planning Assistant Client Co-ordinator Team Manager Quality Assurance Incharge Documentation Manager

About Company

Contact Person D. Mukherjee

Address Flat-103/C, First Floor, Thakurbari Apt, Block-B, 8,Hem Pal Lane

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