Value Establishment

2 weeks ago


Madhya Pradesh, India Mahindra & Mahindra Ltd. Full time

Value Establishment

**Date**:14 Aug 2023

**Location**:MP

**Company**:Mahindra & Mahindra Ltd

**Responsibilities & Key Deliverables**
- 1.Regular interaction with customer and understand support require at customer end, escalate the same to Area business manager / Zonal Service Manager for further resolving toTrack sheet / better connect.
- 2.Log book collection - MTBL and compettion vehicles,Helps to create better database as well plan for immediate action plan for scope of improvement.
- 3.Overall Product performance establishment includes Fuel Efficiency, Maintenace, Tyre life, Uptime etc. throuh Testimonials from customer.
- 4.Testimonials on FE from customer post successful complition of FE trial one vehicles.
- 5.No. of Pre and post trial customer signed off copy per month.
- 6.Competition details data on performance, vehicle specification, new engineering introduction from field feedback.
- 7.Ensure uptime monitoring and time to time share the same data to Area business manager / Zonal Service Manager for further improvement plan.
- 8. Travel along with the vehicle for specfic trials
- 9. Support to the dealer before commensing the trial for vehicle check up & upkeep.
- **Experience**
- 1/2 yrs. in automobile (service) 4/5 yrs. of experience if diploma holder
- **Industry Preferred**

**Qualifications**
- B.E (Auto/Mech)/ Diploma in Automobile Engg

**General Requirements**

**Job Segment**:Engineer, Engineering


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