Delivery Excellence

1 month ago


uttar pradesh, India Axtria - Ingenious Insights Full time
Responsibilities
Monitoring implementation of all Quality Initiatives including Lean/ Six Sigma projects, Process Documentation, Check lists, etc
Facilitating Six Sigma projects and improvement initiatives to improve operational excellence, C-sat and productivity
Coordinating CAPA process, Service offerings, Change monitoring.
Working with cross functional teams to identify process improvement/ re-engineering opportunities.
Establish Process manuals, handbooks and SOP initiation.
Process Analysis and improvements
Vendor Quality Management – CAPA, audits, etc.
Training & Facilitation of stakeholders & peers on processes
Customer Satisfaction feedback surveys & facilitation for improvements
Monitor and improve productivity through the use of Lean Six Sigma or related tools, while ensuring all customer commitments are met with quality and in a timely, cost-conscious fashion
Drive rigor in process capability assessment, process layout, tooling and equipment development and QMS Design Transfer execution
Drive continuous simplification of QMS methods and their applications by working with cross- functional team including Operations and Quality Assurance.
Provide Lean leadership and simplification to key areas of supply chain.
Serve as a change agent by influencing, communicating and institutionalizing a culture of simplification and standardization.
Conduct regular value stream reviews with Leaders to assure the team drives significant and measurable business impact.
Who Are We Looking For
We look for big thinkers, who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
8-10 years of Experience in working on high impact Six Sigma projects
Ability to define & write SOPs & process documents as part of QMS
Excellent verbal, written communication & presentation skills
Graduate and preferably MBA with Trained or Certified on Lean/ Six Sigma

  • uttar pradesh, India Auscomp Computers Pty Ltd Full time

    Company DescriptionAuscomp Computers Pty Ltd, established in 2000, is an Australian owned and operated distributor and technology integrator located in Noida. With a national focus servicing over 5000 resellers in Australia, Auscomp operates from warehouses in Brisbane and Sydney, providing personalized account management and a flexible approach to doing...

  • Virtual Shipping

    1 month ago


    Uttar Pradesh, India Amazon.com Full time

    A Shipping and Delivery Support team facilitates flow of information between different stakeholders (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates) and resolves any potential issues that impacts customer experience and delivery performance - The SDS Associate acts as the primary interface between Amazon and our...


  • uttar pradesh, India HCLTech Full time

    Service Excellence Manager ( Chatbot,AI,SCCM,Nexthink,Aternity,Systrack )Job location: Noida/Chennai/Bangalore14+ years of experience in Infrastructure Technology10 years of experience in delivering EUC/DWP (Chatbot,AI,SCCM,Nexthink,Aternity,Systrack)servicesJob description:Drive overall governance of Tools (applications) within the DWP organization and with...


  • Noida, Uttar Pradesh, India MetLife Full time

    **Basic Function**: **Essential Functions** - Total Experience required: 8+ years (relevant to BPO experience) - Certified black belt - should have experience of training delivery. - BPO industry - Hands on experience on mentoring and executing project. - May be client facing - good communication. - Team Handling is a plus - Driving high levels of efficiency...


  • uttar pradesh, India Coforge Full time

    Diversity Project Manager / Senior Project Manager-_ Duckcreek / Property & CasualtySkills - Project Management , Insurance, Duckcreek , Guidewire, Property & CasualtyJob Location - Greater NoidaExperience - 10- 20 yearsWFO- 5 days in a Week.Description -Leading the service delivery team with accountability for ongoing project delivery & ensuring quality &...

  • Training Manager

    4 weeks ago


    uttar pradesh, India NeerInfo Solutions Full time

    Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our C ompany -Skillible (Emerging Edu Tech Company ). We are looking to hire a Training Manager /senior manage r role.Role: Training Manager /Sr ManagerLocation- NoidaExperience -...


  • uttar pradesh, India Genpact Full time

    Inviting applications for the role of Domain Trainee – Underwriting (French)In this role, you will be responsible for managing service level targets, transaction processing for French Underwriting Support team for P&C Insurance Business. Meeting for the team in line with Business goals and works with managers to ensure the targets are met. Guiding team...


  • uttar pradesh, India GreenHonchos Solutions Pvt. Ltd. Full time

    Key Responsibilities:• Generate actionable summary dashboards and detailed reports to analyze key metrics including gross sales, returns, inventory, post-order journey, courier performance, category insights, and order-level reconciliation.• Utilize data to identify trends, opportunities, and areas for improvement in business operations.• Implement...


  • Noida, Uttar Pradesh, India Kotak Mahindra Full time

    **JOB ROLE**: - Handling personalized service requests of customers. - Generation of timely business MIS. - Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. - Coordination with CPC/RPC/Investment desks for account opening of customers. - Managing complaints of customers and ensuring their resolution within...


  • uttar pradesh, India R Systems Full time

    R Systems is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives to...


  • uttar pradesh, India WSP in India Full time

    About the jobWSP in India , is looking for a Dynamic leader in Structures Design for their ME Segment. This role needs to lead the Engineering & Delivery team in India. Middle East Experience is a must have.Core FunctionsAgree and monitor the scope of works with the iCRC Head of Structures.Review and monitor the production of calculations including QA,...


  • uttar pradesh, India Aujas Cybersecurity Full time

    One Identity Manager Solutions Lead or Architect /SMEYears of Experience – 8+ YearsLocation – Noida or Bangalore or Hyderabad – Hybrid modeDetailed JD -Experience in onboarding applications onto the platform , Excellent skills and knowledge of: General One Identity Manager Architecture and functional understanding, can create solutions...


  • uttar pradesh, India Coforge Full time

    Guidewire Practice LeaderLocation: Hyderabad/Bangalore/NoidaJob Type: FulltimeJob Description/Summary· 15+ years of relevant consulting or Insurance industry experience· Large Scale System Delivery Experience preferably for Guidewire Full suite (Policy Centre, Billing Centre, Claims Centre, Contact Manager, Digital me, Datahub and info centre)· At least 5...


  • uttar pradesh, India Republic World Full time

    Job Summary: As a Growth Marketer, you will be responsible for leading our organic and paid growth efforts, leveraging data-driven strategies to optimize ROI analysis. The ideal candidate will have a strong background in digital marketing, with a focus on driving website traffic, increasing daily active users, and maximizing engagement across web and mobile...

  • Cloud Architect

    2 weeks ago


    uttar pradesh, India PureSoftware Ltd Full time

    PureSoftware partners with global organizations across different focused verticals, including Financial Services, Life Sciences & Healthcare, Telecom & Semiconductors, Retail & Logistics, and Entertainment. We deliver services and solutions by leveraging our deep domain capabilities, and experience in Digital Technologies, Product Engineering, and...


  • uttar pradesh, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Program Manager

    2 weeks ago


    uttar pradesh, India UNIVO Education Full time

    Job Title: Program Manager of Academic OperationsCompany: UNIVO Education Pvt. Ltd.Location: Noida, Uttar PradeshPosition Overview:We are seeking a dynamic and highly organized Program Manager of Academic Operations tojoin our team. In this role, you will be responsible for overseeing the operational aspects of ouracademic programs, ensuring smooth execution...


  • uttar pradesh, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...


  • uttar pradesh, India Profinity Full time

    Job Description:Position: Relationship Manager (Financial Industry)Location: - Kanpur (UP)Salary :- Upto 2.5 to 5 LPAInterview Timing:- 11:00 AM to 3:00 PMWe are currently seeking a Relationship Manager with 2 to 3 years of experience in the financial industry. The ideal candidate will have a solid understanding of financial products and services, coupled...

  • Technical Lead

    4 weeks ago


    uttar pradesh, India Jorie AI Full time

    Technical Lead Python will be responsible to lead, help design and develop enterprise software for our global clients in Data Analytics, Security and Cloud segments. The job requires expertise on Core & Advanced Python with experience in developing REST API using any framework. You will be working in a Healthcare RCM technology space.TL, who is ready to...