Front Office Executive

1 month ago


Wagle Estate Thane Maharashtra, India UCAM Mumbai Campus Full time

Key Responsibilities:
Front Desk Management:
Greet and assist students, visitors, and staff upon arrival.

Answer and direct incoming calls to the appropriate departments.

Handle inquiries regarding courses, admissions, and other campus-related information.

Administrative Support:
Manage the reception area, ensuring it is clean, organised, and presentable at all times.

Assist with scheduling appointments and coordinating meetings.

Handle incoming and outgoing mail, packages, and deliveries.

Maintain and update records, logs, and student information as required.

Customer Service:
Provide information about campus facilities, services, and events.

Assist students and visitors with queries related to campus resources and services.

Address and resolve any immediate concerns or escalate them to the appropriate department.

Coordination and Communication:
Coordinate with various departments to facilitate smooth campus operations.

Assist in the preparation and distribution of campus communications, notices, and promotional materials.

Liaise with administrative and academic staff to support campus events and activities.

Qualifications:
Education: High school diploma or equivalent; a degree in Hospitality, Administration, and overseas education is preferred.

Experience: Prior experience in a receptionist or customer service role, preferably in an educational setting.

**Skills**:Excellent verbal and written communication skills.

Proficiency in MS Office (Word, Excel, Outlook).

Strong organisational and multitasking abilities.

Ability to maintain a professional and welcoming demeanour.

Knowledge of Spanish or an interest in learning is an advantage.

Personal Attributes:
Friendly, approachable, and patient with a customer service-oriented mindset.

Detail-oriented and capable of handling confidential information.

Ability to work independently and as part of a team.

**Benefits**:
Competitive salary and benefits package.

Opportunity for professional development and growth within the institution.

A dynamic and culturally diverse work environment.

To Apply:
Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 30/11/2024
Expected Start Date: 02/12/2024


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