Customer Service Executive
2 months ago
Customer Service Executive
Noida, UP
About Us:
offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. IT is an equal opportunity employer and is committed to diversity in the workplace. We encourage individuals from all backgrounds to apply.
**Responsibilities**:
- Conduct skip tracing and investigative work to locate hard-to-find customers and collateral
- Coordinate with law enforcement, towing companies, and legal counsel as needed
- Update and maintain accurate records of all repossession activities and customer interactions
- Provide exceptional customer service while handling sensitive and sometimes difficult situations
- Follow company policies and procedures, as well as applicable laws and regulations, at all times
**Requirements**:
- Undergraduate/Graduate with strong communication skills
- Ability to work independently and make sound decisions in high-pressure situations
- Excellent problem-solving abilities and attention to detail
- Proficiency in computer/laptops
- Typing speed atleast 30 Words per minute with 97% accuracy
**Job Types**: Full-time, Permanent
Pay: ₹26,000.00 - ₹48,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
- Weekend availability
Supplemental Pay:
- Joining bonus
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Noida Sector 16, Noida, Uttar Pradesh (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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