Call Centre Executive

5 months ago


Pitampura Delhi Delhi, India saral diagnostics Full time

Walkin interview.
- Meet Ms Manisha Soni (Sr HR Manager)
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions

**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

Location : Saral Diagnostic, Pitampura Delhi

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Clinical laboratory: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)



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