Call Centre Representative

3 days ago


New Delhi, India AVA DESIGN PRIVATE LIMITED Full time

We're looking for **Call Centre Representative **to join our team,

**Responsibilities**
- Handle a inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency

**Requirements**:
Good Communication skills required.

age limit 18 to 26 years

Fresher/Experience both can apply.

Only Immediate Joiners Required.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹13,500.00 - ₹17,600.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Yearly bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)



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