Call Center Executive
6 months ago
DESIGNATION: Call Centre Executive JOB DESCRIPTION As a Call Centre Executive at Medulance Healthcare Private Limited, you will be responsible for providing exceptional customer service through inbound and outbound calls. You will assist clients with inquiries, provide information about our healthcare services, and ensure timely resolution of issues. This role requires excellent communication skills, empathy, and the ability to handle various customer situations professionally.
**JOB RESPONSIBILITIES**
- Take inbound calls and collect data like patient details (pick and drop location, age, weight, disease, weight, special health supporting tools requirement).
- Make Outbound calls to confirm schedule activity as vendor price and availability
- Book and dispatch ambulances at accurate times with numerous follow ups.
- collect payment as per organization norms.
- Take follow up for billing and remuneration.
- Take & Update feedback for the service improvement.
- Communicate with customers in a timely and accurate way.
- Provide knowledgeable answers to questions about a product, pricing, and availability. - Follow up with customers to ensure their issues are resolved.
- Update our internal databases with information about issues and useful discussions with customers.
- Work with internal departments to meet customer's needs.
- Handle data entry in various platforms.
**KEY SKILLS**
- Flexibility to work in rotational shifts, weekends, and holidays -Good computer skills, Excel & MS Word
- Excellent verbal and written communication skills.
- Empathy and patience to handle customer inquiries and complaints effectively.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Good problem-solving skills with attention to detail.
- Willingness to learn.
- Knowledge of healthcare services is an advantage
**LOCATION**
Delhi
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9354380608
-
Call Center Executive
5 months ago
Delhi, Delhi, India TriEdge Solutions Full timeJob Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...
-
Call Center Executive
2 months ago
Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full timeManage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
-
Call Center Executive
3 months ago
Delhi, Delhi, India SHARP SIGHT CENTER Full timeü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
-
Call Center Executive
6 months ago
Delhi, Delhi, India SHARP SIGHT CENTER Full timeü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
-
Call Center Executive
2 weeks ago
delhi, India ULocal Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for a Call Center Executive at ULocal in Rohtak. The Call Center Executive will be responsible for providing customer support, customer service, handling communication with customers, managing contact centers, and assisting in sales...
-
Call Center Executive
2 weeks ago
delhi, India ULocal Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Executive at ULocal in Rohtak. The Call Center Executive will be responsible for providing customer support, customer service, handling communication with customers, managing contact centers, and assisting in sales...
-
Call Center Executive
2 weeks ago
delhi, India ULocal Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Executive at ULocal in Rohtak. The Call Center Executive will be responsible for providing customer support, customer service, handling communication with customers, managing contact centers, and assisting in sales...
-
Call Center Executive
2 weeks ago
Delhi, India ULocal Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Executive at ULocal in Rohtak. The Call Center Executive will be responsible for providing customer support, customer service, handling communication with customers, managing contact centers, and assisting in sales...
-
Call Center Executive
3 days ago
Delhi, Delhi, India Astroscience Technologies pvt. Ltd. Full timeWe are seeking a dynamic and results-oriented Call Center Sales Executive to join our team. As a key member of our sales force, you will be responsible for generating leads, converting prospects into customers, and achieving sales targets. **Responsibilities**: - Outbound calling to potential customers to generate leads and sales - Effectively presenting...
-
Call Center Executive
5 months ago
Okhla, Delhi, Delhi, India Renrui HR services Full time**Desigantion**: Call Centre Executive **Hi we are looking for a dynamic person to join our team, we require some excellent communications.** **Please note that this is a 6 days working, rotational shift of 9 hours.** For the company's detail please checkout the website pinned **Job Summary** As a Call Centre Executive, you will be an integral part of...
-
Call Center Executive
6 months ago
Delhi, Delhi, India Rezoni Full time**Employer Information**: - Contact Name: Ritvik Bansal - Contact Number: 9650836836 **Position**: Call Center / Customer Support Executive **Location**: Lajpat Nagar, South Delhi, New Delhi 110024 **Work Type**: Work from Office **Responsibilities**: - Call customers to convert them to purchase from us. - Call customers who have already purchased but...
-
Call Center Executive
5 months ago
Delhi, Delhi, India othala solutions pvt ltd Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Executive
3 months ago
Delhi, Delhi, India Chaayos Full time1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...
-
Call Center Executive
2 months ago
Delhi, Delhi, India Chaayos Full time1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...
-
Call Center Executive
6 months ago
Delhi, Delhi, India Chaayos Full time1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...
-
Call Center Executive
2 months ago
Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full timeResponsibilities include handling inbound and outbound calls, scheduling appointments, providing patient information, and addressing queries. Strong communication skills, customer service focus, and a polite demeanor are essential. Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: -...
-
Call Center Executive
6 months ago
Delhi, Delhi, India Patio Digital Pvt Ltd Full timeGraduate - Good listening skill - Good Communication skill **Job Types**: Full-time, Part-time Pay: ₹18,000.00 - ₹19,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Call center: 1 year (preferred) **Language**: - Hindi, English, Telugu,...
-
Call Center Specialist
1 week ago
Delhi, India Nipro Medical India Full time**Job Title: Customer Call Center Manager****Location:** Gurgaon**Company:** Nipro India Healthcare R& D skill center**Job Summary:**We are seeking an accomplished Customer Call Center Specialist to lead our call center operations for Clinicians , Technicians , Nurses , Patients. The ideal candidate will have a proven track record in setting up call...
-
Call Center Specialist
7 days ago
Delhi, India Nipro Medical India Full time**Job Title: Customer Call Center Manager****Location:** Gurgaon**Company:** Nipro India Healthcare R& D skill center**Job Summary:**We are seeking an accomplished Customer Call Center Specialistto lead our call center operations for Clinicians , Technicians , Nurses , Patients. The ideal candidate will have a proven track record in setting up call centers,...
-
Call Center Executive
3 months ago
Delhi, Delhi, India Eastern Medical Wellness (MedLinks) Full time**Eligibility Criteria** - Bachelor’s degree from a recognized university or equivalent experience. - 2+ years of experience in a call center or customer service role, with experience in lead management preferred. - Strong verbal communication and active listening skills. - Proven ability to manage and convert leads. - Proficiency in CRM software and...