Required Call Centre Executive for English

5 months ago


Delhi, India MediaTechTemple Full time

**Required Call Centre Executive With Excellent communication and listening skills with good command over the English ,Tamil,Telugu,Kannada,Malyalam.**

Contact Us

917597435543

918094740888

We are looking for a Call Centre Executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

**Responsibilities**:
Handle many inbound and outbound calls to customers and clients.

Identify the needs of customers, resolve issues, and provide solutions.

Upsell other products wherever possible.

Ensure you follow the customer service script provided by the company for uniformity.

Also, be well-read on company policies and the website for FAQs or policy related answers.

Maintain good customer relations.

Meet personal targets and work towards meeting team targets.

Maintain records of the conversations with the customer and analyze the data.

Write and submit timely reports on performance, targets, and customer queries.

**Requirements**:
Graduated high school, but a bachelor's degree.

Prior experience with customer service and call centers in relevant job roles.

Good knowledge of CRM practices and systems.

Customer-oriented attitude with professionalism.

Strong multitasking, time management, and target achieving skills.

Excellent communication and listening skills with good command over the English language,Tamil,Telugu,Kannada,Malyalam.

Career Path

With appropriate experience in this job role, you can move onto other job roles in this field like:
Call Centre Manager

Call Centre Quality Assurance Manager

Training Manager

Team Captain

**Required Call Centre Executive With Excellent communication and listening skills with good command over the English ,Tamil,Telugu,Kannada,Malyalam.**

Contact Us

917597435543

918094740888

**Job Types**: Full-time, Permanent, Fresher

**Salary**: From ₹10,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English ,Tamil,Telugu,Kannada,Malyalam (preferred)

**Speak with the employer**
+91 8094740888


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