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Medical Call Centre Representative
4 weeks ago
Job Title: Tele Caller
About the Role:
We are seeking a skilled and compassionate Tele Caller to join our team at Dadu Medical Centre. As a Tele Caller, you will be responsible for providing exceptional patient care and support through phone calls, ensuring that our patients receive the highest level of service and care.
Key Responsibilities:
- Answer patient calls and provide information and support as needed
- Manage patient queries and concerns in a professional and empathetic manner
- Work collaboratively with the healthcare team to ensure seamless patient care
- Develop and maintain a thorough understanding of our services and policies
Requirements:
- Minimum 2 years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of healthcare services and policies
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.