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Medical Call Centre Representative

4 weeks ago


Delhi, Delhi, India Dadu Medical Centre Full time

Job Title: Tele Caller

About the Role:

We are seeking a skilled and compassionate Tele Caller to join our team at Dadu Medical Centre. As a Tele Caller, you will be responsible for providing exceptional patient care and support through phone calls, ensuring that our patients receive the highest level of service and care.

Key Responsibilities:

  • Answer patient calls and provide information and support as needed
  • Manage patient queries and concerns in a professional and empathetic manner
  • Work collaboratively with the healthcare team to ensure seamless patient care
  • Develop and maintain a thorough understanding of our services and policies

Requirements:

  • Minimum 2 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of healthcare services and policies

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.