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Customer Support

5 months ago

Noida, India Quantum of Happiness Full time

**Roles and Responsibilities**
- To give support to clients
- Onboarding into online workshops
- Giving technical assistance to the clients
- Resolving Lead queries
- To convert interested prospects into paid clients.
- To upsell and cross sell other program/products to the existing clients
- Being a smart tech savvy to bridge the gap wherever required.

**Requirements**:

- Excellent communication and problem-solving skills
- Experience of client calling, sales and support.
- Understanding of social media platforms and client psychology will be added advantage (preferred)
- Multi-tasking abilities
- Ability to drive good Sales numbers for the organization.
- Tech savvy, experienced and high levels of commitment (preferred)
- Knowlede of Wordpress, Canva, Zapier/Pabbly, LMS (preferred)
- Must be fluent in English
- Negotiation skills
- Quick in reporting and coordination
- Initiative attitude

**Experience**: 1-3 yrs

**Salary**: Best in the industry
- Fixed+ Incentives

**Perks**:Direct working with me, with everyday learning exposure.

**About us**:
Yashica Jalhotra, Founder Quantum of Happiness is an NLP International Trainer & Coach,

1 Amazon Bestselling Author, an Influencer, Speaker and award-winning Entrepreneur.

She has helped more 12,500+ people transform their Health, Relationships and Financial Statuses through her Workshops,

Live Coaching and Online Programs.

**Salary**: ₹18,061.00 - ₹28,706.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

COVID-19 considerations:
All covid -19 Precautions are taken at the workplace.