Service Level Coordinator

3 weeks ago


Bengaluru Karnataka, India TVS ELECTRONICS LIMITED Full time

**Responsibilities**:
1. Download service requests (calls) from the system and schedule them with the assigned engineers.

2. Maintain a strong understanding of all geographical locations within the assigned region to ensure efficient scheduling and routing.

3. Demonstrate proficiency in Microsoft Excel for managing data and reporting.

4. Be available and willing to travel to various client locations within the region as needed.

5. Manage, guide, and drive field engineers to ensure timely responses to service requests.

6. Update the status of each service call and ensure proper closure in the system.

7. Possess knowledge of banking products to support troubleshooting and coordinate solutions effectively.

8. Have basic computer skills, including navigation of software and maintenance of electronic records.

9. Be willing to work in the field for the first three months to gain hands-on experience and knowledge.

**Key Skills Required**:

- **Geographical Knowledge**: Familiarity with the region to enable effective service scheduling and engineer deployment.
- **Microsoft Excel Proficiency**: Ability to manage data and create reports for tracking.
- **Field Management**: Capability to coordinate and direct field engineers efficiently.
- **Communication Skills**: Strong communication for effective coordination between clients and engineers.
- **Banking Product Knowledge**: Understanding of banking products to support relevant service needs.
- **Problem Solving**: Ability to troubleshoot scheduling or call management issues as they arise.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,580.50 - ₹18,658.74 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person


  • Service Coordinator

    7 months ago


    Bengaluru, Karnataka, India Kardex Full time

    Kardex India Pvt Ltd is seeking a motivated self-starter to join our India Life Cycle Service (LCS) Team in the role of Service Coordinator to be based in Bangalore. Act as a Level 1 customer support: schedule and dispatch workers, work crews, equipment, to appropriate locations according to customer requests, specifications, or needs. Communicate with...

  • Rme Coordinator

    7 months ago


    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Diploma/Degree Electrical/Electronics/Mechanical/Instrumentation - Ability to work shifts, including overtime (24 hours a day, 7 days a week operation, including holidays) **Experience and proficiency in the following areas**: - Automated conveyors systems and controls - Electrical and electronic principles - Blueprint and electrical schematic reading -...

  • Service Coordinator

    7 months ago


    White Field, Bengaluru, Karnataka, India SAN Engineering & Locomotive Co.Ltd Full time

    This role involves a crucial aspect of our operations - the preparation of quotations for tenders. We are seeking an organized and detail-oriented individual who can effectively manage this responsibility while also coordinating service-related activities. **Position: Service Coordinator** **Responsibilities**: - **Quotation Preparation**: - Prepare...

  • Service Coordinator

    1 month ago


    Bengaluru, Karnataka, India Conquer Technologies Full time

    **Job Description: Service Coordinator** **Key Responsibilities**: **1. Client Coordination**: **Act as the primary point of contact for enterprise clients regarding service requests and support issues.** **Ensure client requirements are understood and addressed promptly.** **2. Service Management**: **Schedule and manage service appointments, ensuring...

  • Service Coordinator

    7 months ago


    Bengaluru, Karnataka, India NAVNIT GROUP Full time

    We are looking for HQ Coordinator for Telecom company based in Bangalore - Proven work experience as a Service Coordinator or similar role - Strong work ethic and service skills - Excellent communication and interpersonal skills - Stay up to date with services, policies and regulations - Strong record-keeping and analytical skills - Excellent organizational...

  • Service Coordinator

    3 weeks ago


    Bengaluru, Karnataka, India skillslearn Academy Full time

    **Role Objective**: - To drive efficient service execution, coordinate between multiple stakeholders, and ensure high-quality delivery of organizational services through proactive management and communication. - **Key Responsibilities**: - Manage end-to-end service execution - Coordinate activities across multiple suppliers and external stakeholders -...

  • Service Coordinator

    7 months ago


    Bengaluru, Karnataka, India Avils Infra Pvt Ltd Full time

    **Service Coordinator** **Responsibilities**: - Assess client service needs and recommend appropriate solutions. - Create and maintain a directory of service providers and resources. - Establish and update a comprehensive client database to ensure effective service delivery. - Evaluate client issues and provide actionable recommendations for resolution. -...

  • Service Coordinator

    3 days ago


    Bengaluru, Karnataka, India Ecocare Services Full time

    **The Following skills required for water and waste water treatment field (STP,ETP,WTP,RO,Swimming Pool Etc)** **1. Coordination of Service Operations** - **Scheduling and Dispatching**: Schedule maintenance, repairs, and emergency services by assigning technicians to specific jobs. - **Resource Allocation**: Ensure that necessary tools, parts, and...

  • Service Coordinator

    7 months ago


    Peenya, Bengaluru, Karnataka, India Talent Bee Consulting Full time

    ROLE: A Service Coordinator acts as an advocate for their clients and provides information on how they can access community services Responsibilities: **Service Planning and Scheduling** Service coordinators play an integral role in service planning and scheduling. They are responsible for assessing client requirements, determining project timelines, and...


  • Bengaluru, Karnataka, India Johnson & Johnson Full time

    Johnson & Johnson is recruiting for some phenomenal opportunities for its newly launched Global Services (GS) hub in Bangalore, India. GS Bangalore will be an industry player among the business services in Bangalore IT Hub, which is well equipped with the latest technology and modern infrastructure. This is your chance to work with the best talent in a...

  • Service Coordinator

    4 months ago


    Bengaluru, Karnataka, India Lucidspire Private Limited Full time

    **Key Responsibilities**: - **Coordinate Service Activities**: Schedule and manage service appointments, ensuring timely and efficient service delivery to clients. - **Customer Communication**: Act as the primary point of contact for customers, addressing inquiries, concerns, and service requests promptly. - **Documentation**: Maintain accurate records of...


  • Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Coordinator - Operations Integrated Facilities Management - Leading Global Technology company (India) Here in India, we manage over 6.5 mn square feet of space across 21 offices. Our client’s mission "to organize the world's information and make it universally accessible and useful"...


  • Bengaluru, Karnataka, India Baker Hughes Full time

    **Do you enjoy learning in a technical environment?**: **Would you like to work with cutting-edge technology?**: Join our growing team We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production, and maximize reservoir value. We work with internal teams to facilitate field...

  • Service Coordinator

    1 week ago


    Bengaluru, India SHABARI Full time

    **SERVICE COORDINATOR** We are seeking a Service Coordinator with experience in the iron steel / fabrication/ machinery automation industry to join our team. The Service Coordinator will be responsible for coordinating customer service activities, ensuring timely delivery of services, and maintaining excellent customer satisfaction levels. Duties and...


  • Bengaluru, Karnataka, India VAPS Knowledge Service Pvt Ltd Full time

    Develops and executes sales presentations to potential clients - Creates proposals for providing staffing services, customized to prospective clients needs - Develops and implements sales plans and associated activities - New Client Acquisition by engaging with key stakeholders in the prospective organization. - Creating new business opportunities &...

  • Service Coordinator

    5 months ago


    Shivajinagar, Bengaluru, Karnataka, India CLASSIC FLOORING AND INTERIOR PVT LTD Full time

    We are hiring Service Coordinator for Bangalore Location **Service coordinator JD** - Ensure smooth installation and Effective Execution of Service. - Schedule service appointments and allocate resources efficiently for the projects - Proactively communicate with Sales Team to understand the service needs of customer and provide timely updates. -...


  • Bengaluru, Karnataka, India Pan Asia HR Solutions Full time

    About the RoleAs a Technical Operations Manager at Pan Asia HR Solutions, you will be responsible for driving SLA operations focused on contractual agreements and agreed SLAs/OLAs. This role requires strong project management and organizational skills to create business rules for automation of service level validation.You will assess service level data to...


  • Bengaluru, Karnataka, India Pan Asia HR Solutions Full time

    About the JobPan Asia HR Solutions is seeking an experienced IT Service Level Manager to join our team. As a key member of our IT department, you will be responsible for optimizing our service level management processes to meet customer needs.We are looking for a candidate with 3-5 years of experience in service level management and reporting. You should...


  • Bengaluru, Karnataka, India Lenovo Full time

    **General Information**: - Req #- WD00071541- Career area: - Services- Country/Region: - India- State: - Karnataka- City: - BANGALORE- Date: - Tuesday, September 17, 2024- Working time: - Full-time**Additional Locations**: - India - Karnātaka - Bangalore - India - Karnātaka - BANGALORE **Why Work at Lenovo**: - We are Lenovo. We do what we say. We own...

  • Service Coordinator

    7 months ago


    Indiranagar, Bengaluru, Karnataka, India WANG PROFESSIONALS PRIVATE LIMITED Full time

    Service Coordinator Service Coordinator Education - B.COM. Preparing Quotation and sending to customers. Attending service complaints Interacting with customers independently. Placement of Engineers/ Technician on daily basis against customer complaints/ installation etc. Follow up on outstanding payments. Job Location - Indiranagar, Bengaluru **Job...