Call Center Representative
2 weeks ago
Hi Everyone,
Job Summary:
As a Telecalling Executive, your primary responsibility is to engage with potential and existing customers over the phone to promote, sell, or provide information about products or services. You will play a crucial role in building and maintaining positive relationships with customers, addressing their inquiries, and achieving sales targets. The role requires excellent communication skills, a customer-centric approach, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
**Outbound Calls**: Make proactive outbound calls to potential customers to generate leads, promote products or services, and secure sales.
**Customer Engagement**: Engage with existing customers to gather feedback, provide support, and upsell additional products or services.
Qualifications and Skills:
**Educational Background**: High school diploma or equivalent; additional education or training in sales or communication is a plus.
**Communication Skills**: Strong verbal communication skills in the language(s) relevant to the target audience.
**Sales Skills**: Basic understanding of sales techniques, persuasion, and negotiation.
**Customer Focus**: Customer-centric mindset with the ability to empathize and understand customer needs.
**Time Management**: Effective time management and organizational skills to handle multiple tasks efficiently.
**Resilience**: Ability to handle rejection and persist in making calls to achieve sales targets.
**Team Player**: Ability to work collaboratively with team members and other departments.
**Salary**: From ₹150,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)
**Language**:
- Hindi (required)
**Speak with the employer**
+91 9307881236
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