Tele Calling Executive
2 months ago
**Position Overview**:
**Key Responsibilities**:
- Follow up with walk-ins and leads generated through social media activities via outbound calls.
- Communicate effectively in Hindi, Marathi, and English to cater to a diverse customer base.
- Introduce our products/services, provide information, and answer inquiries in all three languages.
- Maintain accurate and up-to-date records of all interactions in our CRM system.
- Schedule appointments for interested prospects with the appropriate sales representative.
- Collaborate with the sales and marketing teams to optimize lead follow-up strategies.
- Monitor and respond to inquiries and messages on our social media handles (if applicable).
- Provide feedback to the marketing team on the quality and effectiveness of leads generated.
**Qualifications**:
- Fluent in Hindi, Marathi, and English, with excellent communication skills both verbal and written.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Ability to work with CRM software (training will be provided if necessary).
- Previous experience in telecalling, customer service, or sales is preferred but not required.
- Strong interpersonal skills with the ability to build rapport over the phone.
- Highly organized with the ability to prioritize tasks and manage time effectively.
- Knowledge of handling social media handles is a plus.
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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