Tele Marketing Executive

2 weeks ago

Nagpur, India Patil's Classes Full time

**Conducting Outbound Calls**: Tele marketing executives primarily make outbound calls to potential customers or clients. They are responsible for introducing products or services, explaining their features and benefits, and persuading the recipients to make a purchase or take a desired action.

**Lead Generation**: Generating leads is an essential part of a tele marketing executive's role. They research and identify potential customers or clients through various sources, such as online directories, databases, or marketing campaigns. They gather contact information and initiate calls to engage potential leads.

**Customer Engagement and Relationship Building**: Tele marketing executives engage with customers over the phone to build relationships, understand their needs, and address any queries or concerns. They provide accurate and relevant information to promote products or services effectively and enhance customer satisfaction.

**Sales and Conversion**: Tele marketing executives aim to achieve sales targets by converting leads into customers. They employ persuasive techniques, effective communication, and active listening skills to understand customer requirements and position products or services as solutions to their needs.

**Product/Service Promotion**: Tele marketing executives possess in-depth knowledge about the products or services they are promoting. They educate customers about the features, benefits, pricing, and promotional offers associated with the offerings. They highlight unique selling points to create interest and entice potential customers.

**Database Management**: Maintaining accurate and up-to-date customer information is crucial. Tele marketing executives update customer profiles, record interactions, and track sales progress in a CRM (Customer Relationship Management) system. They ensure that customer records are properly documented and accessible for future reference.

**Achieving Key Performance Indicators (KPIs)**: Tele marketing executives are typically measured on various performance metrics, such as sales targets, conversion rates, call volumes, and customer satisfaction. They strive to meet or exceed these KPIs to contribute to the overall success of the sales and marketing team.

**Collaboration with Sales and Marketing Teams**: Tele marketing executives work closely with sales and marketing departments to align strategies, share feedback, and provide valuable insights from customer interactions. They collaborate to optimize campaigns, improve lead quality, and enhance the overall sales process.

**Compliance with Regulations**: Tele marketing executives must adhere to relevant regulations and guidelines, such as telemarketing laws, data protection, and privacy policies. They ensure that they obtain proper consent before contacting individuals and follow ethical practices during customer interactions.

**Continuous Learning and Skill Development**: The tele marketing industry is dynamic, and executives need to stay updated with product knowledge, market trends, and sales techniques. They participate in training sessions, workshops, and professional development activities to enhance their skills and deliver better results.

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

**Language**:

- English (preferred)

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