Calling Process Wfh

2 months ago


Nagpur, India Gixenmixen Info Tech Full time

**Responsibilities**:

- Making outbound calls to clients and assisting them with their inquiries
- Receiving and resolving customer complaints
- Updating customer records as required
- Providing exceptional customer service and ensuring customer satisfaction
- Identifying and escalating priority issues as required
- Managing customer accounts and ensuring compliance with company policies and procedures
- Performing other related duties as assigned

**Requirements**:

- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Experience in customer service and call center operations preferred
- Ability to work independently with little supervision
- Strong attention to detail and accuracy
- Ability to identify and solve problems quickly and effectively


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