Customer Support Manager

**Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...

**Key Responsibilities**: - Travel Consultation: Listen to customers' travel preferences and requirements attentively, offering expert advice and tailoring travel packages to meet their needs. - Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by providing exceptional service and post-sale support. -...

HIRING FOR" **CUSTOMER SERVICE** PROFILE" freshers can apply - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...

**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. **Customer Support Executive Requirements**: - A bachelor’s degree in administration or a related...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Designation**: Customer Support Executive **Principal Duties & Responsibilities**: - The customer support representatives will answer daily customer correspondence through voice methods. - These call center representatives provide query assistance and product information in an efficient and professional manner. - Working in a blended process of both...

Overview The CustomerSupport role is crucial to our organization as it serves as adirect point of contact for our customers. This position plays apivotal role in ensuring customer satisfaction providing assistanceand resolving issues in a timely and professionalmanner.KeyResponsibilities Responding tocustomer inquiries via phone email orchat Assisting...

Overview: The role of aCustomer Support Associate is crucial as they are the frontlinerepresentatives of the company often being the first point ofcontact for customers. They play a key role in maintaining customersatisfaction by providing exceptional support andassistance. KeyResponsibilities:Respond to customerinquiries via phone email and chat in a timely...

**Responsibilities** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical Skills** Basic knowledge...

**Responsibilities** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical Skills** Basic knowledge...

Company Description. Ishan Technologies is a leading ICT group with a strong pan-India presence. We provide simplified technology solutions, reliable and secure network solutions, and customized IT and Telecom solutions for businesses in the Retail, Enterprise, and Government Institutions sectors. Our unique positioning and understanding of each...

1. Management and resolve customer complaints End to end (FCR) where possible 2. Knowledge of customer service practices and principles 3. Listen to customers and share their feedback 4. Work with the sales, finance and tech teams to resolve customer queries. 5. Provide customer feedback to the product and sales teams. 6. Identify patterns and devise ideas...

Problem solving ability. Customer focused & service oriented. Good Command on verbal & written English Key Responsibilities: - Responsible for providing chat support for customers on pre - orders and post order service. Performs work in accordance to standardized policies and procedures. Responsible for customer satisfaction through effective handling of...

Overview The CustomerSupport role is crucial to our organization as it serves as adirect point of contact for our customers. This position plays apivotal role in ensuring customer satisfaction providing assistanceand resolving issues in a timely and professionalmanner. KeyResponsibilitiesResponding tocustomer inquiries via phone email orchatAssisting...

Hello, Greetings for the day !!! **Good to have skills**: Customer Service, Confidence **Must have skills**: Communication Skills, Customer Service, Teamwork **Experience Level**: 1+ yr 1. This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call/chat within the assigned TAT/SLA 2. This...

Job Profile: Customer Service, Resolving Partner and Client Queries, Deepening relations with internal and external stake holders KRA: - Manage the B2B partners & investors, which includes on-boarding B2B Partners / their investors, provide assistance in documentation / processes / transactions / query resolution i.e., provide end to end support -...

Role - Customer Support Experience - Freshers/ Min. 1yrs Education - Graduation Mode - Work from Office Speak - Fluent in English Interested can call or Whatsapp Nishi Singh 7905661467 **Salary**: ₹150,000.00 - ₹200,000.00 per year Schedule: - UK shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to...

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...