Customer Support
1 month ago
**Key Responsibilities**:
- Travel Consultation: Listen to customers' travel preferences and requirements attentively, offering expert advice and tailoring travel packages to meet their needs.
- Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by providing exceptional service and post-sale support.
- Productivity: Manage and prioritize a high volume of leads and inquiries efficiently, ensuring timely follow-ups and responsiveness.
- Sales Targets: Meet or exceed sales targets by effectively presenting and promoting travel packages, upselling relevant services, and closing deals.
**Qualifications**:
- Proficiency in using CRM software and other sales tools.
- Results-driven and able to work effectively in a target-driven environment.
- Bachelor's degree in Hospitality, Tourism, or a related field is a plus.
- Previous inside sales or customer service experience, preferably in the travel industry.
- Strong communication and interpersonal skills, with a customer-centric approach.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
**Language**:
- Hindi (preferred)
- English (required)
**Speak with the employer**
+91 8657940996
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