Desktop Support Executive

4 weeks ago

Bengaluru Bangalore, India Nimiety Careers Full time
Hardware and Software Support
 Provide support for hardware components, including desktops, laptops, monitors, keyboards, mice,
printers, and scanners.
 Install, configure, and troubleshoot operating systems (e.g., Windows, macOS) and software
applications.
 Conduct hardware and software upgrades and repairs as needed.
User Support
 Respond to user inquiries and technical issues promptly, either in person or remotely.
 Assist users with account setup, password resets, and access permissions.
Troubleshooting
 Diagnose and resolve hardware and software issues by performing tests and analyzing system logs.
 Identify and address network connectivity problems.
System Maintenance
 Perform routine maintenance tasks, such as software updates, patches, and antivirus scans.
 Monitor system performance and recommend optimizations.
Peripheral Devices
 Configure and troubleshoot peripheral devices, including printers, scanners, and external storage
devices.
 Install and maintain device drivers and updates.
Documentation and Reporting
 Maintain accurate records of hardware and software inventory.
 Document support tickets, resolutions, and procedures.
 Prepare reports on support activities and recurring issues.
 Assist in ensuring the security of end-user devices and data by implementing security policies,
software updates, and access controls.
Training and Education
 Provide basic training to end-users on using hardware, software, and common applications.
 Develop user-friendly guides and documentation.
Inventory Management
 Manage hardware and software inventory, including procurement, asset tracking, and disposal.
Qualifications
 A bachelor's degree in computer science, information technology, or related field is preferred.
 Proven experience in desktop support or related IT roles.
 Strong knowledge of desktop operating systems (e.g., Windows, macOS) and common software
applications.
 Familiarity with hardware components, network configurations, and peripheral devices.
 Excellent problem-solving and communication skills.
 Customer service-oriented with the ability to provide a high level of end-user support.
Soft Skills:
 Strong communication and interpersonal skills.
 Patience and empathy when dealing with end-users.
 Ability to work independently and in a team.
 Adaptability to new technologies and a dynamic IT environment.

  • Desktop Support Engineer

    1 month ago

    bangalore, India @ Six Sigma Full time

    Job Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary...

  • Desktop Support Engineer

    1 month ago

    Bengaluru, India Excis Compliance Full time

    • The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

  • Desktop Support Engineer

    4 weeks ago

    Bengaluru, India @ Six Sigma Full time

    Job DetailsOrganisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000 Work...

  • Desktop Support Engineer

    1 month ago

    Bengaluru, India @ Six Sigma Full time

    Job Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...

  • L1 Desktop Support Engineer

    3 weeks ago

    Bengaluru, India Excis Ltd Full time

    The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...

  • Desktop Support Engineer

    2 weeks ago

    Bangalore, India QUESS Full time

    Job Title : Desktop Support EngineerExperience : 1-4 yearsSkills :- Proficient in PC hardware troubleshooting and maintenance.- Strong understanding of networking concepts.- Experience with ServiceNow tools for incident management and ticketing.- Familiarity with the ITIL platform for IT service management.Job Description :- We are seeking a Desktop Support...

  • IT Desktop Support Trainee

    4 weeks ago

    Bengaluru, India Alice Blue Financial Service Pvt Ltd Full time

    **About Us**: We are evolving for Better. Everyday. We want to be trusted and adorned by our clients. We wish to be the No.1 Stock Broker in the country. We aspire to be the best for our clients. This is what we are working towards and we are quite relentless in achieving our Vision. **Roles and Responsibilities of Desktop support Trainee** - Install and...

  • Desktop Support Ticket

    1 week ago

    bangalore, India Wipro Full time

    Hi Linkies,Experience-2 to 4 YearsLocation-BangaloreSkills: Desktop Support, GDS tool and Ticketing experienceResponsibilities :• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues through electronic and telephonic channels.• Efficiently triage, log, and monitor problems until...

  • Desktop Support Engineer-l2

    1 month ago

    Bengaluru, India Futuresoft Solutions Pvt Limited Full time

    **Title**: Desktop Support **Level**: L2 **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Monitoring & assigning calls to L1 engineers. Installation and configuration of Client OS physically on client machine or using any third party tool. Perform Desktop...

  • Desktop Engineer

    1 month ago

    Bangalore, India Idyllic Services Pvt Ltd Full time

    Job Description : Mode of Hiring - Permanent Mode of Work - Hybrid - Provide first-level and second-level technical support to end-users, both remotely and on site, to resolve hardware, software, and connectivity issues promptly and effectively. - Hands on knowledge and experience on working with ticketing tool (JSM, ServiceNow) - Install,...

  • Desktop Support-l3

    1 week ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Must Have - Minimum 5 Years of Desktop Support Experience. - Windows 7 & Windows 10 OS support - VMware experience is must, or VDI environment support experience (VMware Horizon) - MDT: Image capturing and managing - SCCM/MECM (System Centre Configuration Manager), administration and support. SCCM OS deployment. - Knowledge about Group Policy administration...

  • Desktop Support L1

    4 weeks ago

    Bengaluru, Karnataka, India Iron Systems Full time

    **Date Posted**: - 2/22/2024 **Job Function**: - IT Support **Location**: - Bangalore KA - IND **Offered Salary**: - Competitive **Job Summary**: As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve performing on-site analysis...

  • Desktop Support

    1 month ago

    Bengaluru, Karnataka, India 3i-infotech Full time

    **Designation **:Desktop support Engineer - Field engineer **Salary**: 2.0 LPA to 3 LPA **Location**: Bamgalore, Karnataka **Experience**: 1+ Years **Qualifications** : Any degree **Description**: **Mandatory skills**:Desktop troubleshooting, Printer support, Installation, Configuration, etc.. - Ready to travel. - Address user tickets regarding...

  • Desktop Support

    1 month ago

    Bengaluru, India Thompsons HR Consulting Full time

    **Experience**: 2-3 years’ experience in managing IT devices like laptops, desktops, printers, scanners, smartphones **Required Skills**: - Adept at resolving technical issues (software) over phone or remotely - Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts - Good customer-facing qualities (pleasing disposition,...

  • IT Desktop Support Officer

    1 month ago

    Bengaluru, India Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

  • Desktop Soe,desktop Soe

    4 weeks ago

    Bengaluru, India Capgemini Full time

    Development of the Standard Operating Environment (SOE) for desktop and Servers platform Own and maintain the SOEs Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required Required Skills: MDT (Microsoft...

  • Support Analyst

    1 month ago

    bangalore, India Squarepoint Capital Full time

    Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...

  • Desktop Support Ticket

    7 days ago

    Bengaluru, India Wipro Full time

    Hi Linkies,Experience-2 to 4 YearsLocation-BangaloreSkills: Desktop Support, GDS tool and Ticketing experienceResponsibilities:• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues through electronic and telephonic channels.• Efficiently triage, log, and monitor problems until...

  • Senior Desktop Engineer

    3 weeks ago

    bangalore, India Focus Edumatics Pvt Ltd Full time

    Roles & Responsibilities: Advanced Desktop Support: Provide expert-level technical assistance and support for desktop systems, applications, and advanced user issues. Hardware Management: Lead in troubleshooting, repairing, and optimizing hardware issues in desktop computers and peripherals, including high-level challenges. Software Management: Oversee...

  • Desktop Support

    1 month ago

    bangalore, India Granicus Full time

    The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...