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Presales Manager
1 month ago
Key Responsibilities:
Bid Management:
To understand Customer's CX outsourcing requirement and articulate the right fit solution in terms of People, Process & Technology
Lead the end-to-end bid process, ensuring submissions are timely, high-quality, and meet client expectations.
Develop comprehensive bid plans, including timelines and deliverables, to ensure organized and efficient bid preparation.
Coordinate with cross-functional teams, including sales, operations, finance, and legal, to gather essential information for bid proposals.
Proposal Development:
Write, edit, and proofread proposal content to ensure clarity, accuracy, and alignment with client requirements.
Customize proposals to address specific client needs and expectations, ensuring a personalized approach.
Ensure all proposals comply with client specifications and adhere to company standards and branding guidelines.
Collaborate with graphic designers to create visually appealing proposal documents.
Market Research:
Conduct thorough research to understand market trends, competitor offerings, and client needs.
Use insights from market research to develop competitive and compelling proposals that differentiate the company from competitors.
Stay informed about industry developments and emerging technologies that could impact the BPO landscape.
Risk Management:
Identify and assess risks associated with bids, including financial, operational, and compliance risks.
Develop and implement mitigation strategies to address identified risks and ensure bids are financially viable.
Key Skillsets and Experience:
Proficiency in Microsoft Office Suite, particularly PowerPoint, Word & excel
2year + experience in Presales Solutions
Proven track record of managing successful bids and proposals, with a strong understanding of the BPO market.
Strong project management skills with the ability to manage multiple bids simultaneously.
Needs to be up to date on recent technologies and industry trends, particularly in digital transformation and automation
Excellent written and verbal communication skills, with the ability to convey complex information clearly.
Interested candidates can share their CV's on RichaC1@hexaware.com or else can reach me on 7977141167.