Presales Consultant

3 weeks ago

Mumbai, Maharashtra, India MyHashtagss Full time

Job Title : ServiceNow Presales Consultant/Manager

Notice Period : Up to 3 months acceptable or preferred

Location : Mumbai (preferred), or any metropolitan city across India

Job Description :

We are looking for an experienced and dynamic ServiceNow Presales Consultant/Manager with a strong background in ServiceNow solutions and presales engagements. The ideal candidate will play a key role in driving business growth by working closely with sales teams, customers, and internal stakeholders to position ServiceNow's platform and solutions effectively.

Key Responsibilities :

1. Presales & Solution Consulting :

- Act as a trusted advisor by understanding customer business needs and aligning them with ServiceNow solutions.

- Conduct high-impact product demonstrations, Proof-of-Concepts (PoCs), and technical presentations to prospective customers.

- Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) by providing well-structured, detailed responses.

- Engage with customers at senior executive levels and influence their decision-making process by demonstrating the value of ServiceNow solutions.

2. Customer Engagement & Relationship Management :

- Establish and maintain strong relationships with new and existing clients to drive long-term business opportunities.

- Work collaboratively with the sales team to develop and execute sales strategies that align with customer needs.

- Provide technical consultation and advisory support to customers throughout the sales cycle.

3. Technical Expertise & Product Knowledge :

- Possess in-depth technical knowledge of ServiceNow's ITSM, ITOM, HRSD, CSM, SecOps, and other relevant modules.

- Stay updated with new product releases, industry trends, and competitor offerings to maintain a competitive edge.

- Coordinate with ServiceNow's internal teams (Product, Engineering, and Delivery) to ensure a seamless customer experience.

4. Sales Enablement & Revenue Growth :

- Support quarterly and annual sales targets by effectively positioning ServiceNow solutions.

- Develop tailored proposals, presentations, and business cases to support sales engagements.

- Identify cross-sell and upsell opportunities within enterprise accounts.

- Work under tight deadlines and handle multiple engagements simultaneously.

5. Collaboration & Coordination :

- Work closely with Delivery, Product Management, and Customer Success teams to ensure smooth transition from presales to post-sales.

- Collaborate with marketing teams to contribute to thought leadership, whitepapers, and customer success stories.

Required Skills & Experience :

- Mandatory : Hands-on experience in ServiceNow presales, solution consulting, or technical sales.

- Technical Expertise : Strong understanding of ServiceNow's platform, architecture, integrations, and various modules.

- Presentation & Communication Skills : Excellent ability to present complex solutions to both technical and non-technical stakeholders.

- Sales Acumen : Experience working in a sales-driven environment, contributing to deal closures and revenue targets.

- Enterprise Account Management : Proven ability to nurture and develop enterprise accounts for long-term business growth.

- Industry Knowledge : Experience working in IT Service Management (ITSM), IT Operations Management (ITOM), or related domains is a plus.

- Ability to Work Under Pressure : Should be comfortable working in a fast-paced, target-driven environment.

Preferred Qualifications :

- Certifications : ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Implementation Specialist (CIS) is a plus.

- Experience : 6+ years of experience in ServiceNow presales, solution consulting, or technical sales roles.

- Sales Background : Preferable if the candidate has direct sales experience in ServiceNow.

This is an excellent opportunity for professionals looking to advance their career in ServiceNow presales and solution consulting while working with a team of experts in a dynamic and fast-growing organization.

(ref:hirist.tech)

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