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(3 Days Left) Customer Support Executive
4 weeks ago
Job Responsbilities
- Validate and Summarise previous day's activities for progress.- Raising Tickets on escalations that need to be resolved by the Ops Team.- Ticket closures on the System for all issues that have been resolved by Ops or Supply Team.- Involved in coordination majorly based out of the Office.- Aligned across BUs and fill periodic reports on a given dashboard.- Managing Internal stakeholders and external vendors.
External Skills And Expertise
- Minimum of 13 years of Academics.- 0 to 2 years of experience in any domain.- Experience in coordinating with vendors & supervisors on daily operations is an added advantage.- Would need to be computer literate.- Good communication in the local language and English.- Previous exposure to Customer Support / Call Centre can be a plus.- Confident and energetic in terms of handling calls and front facing situations
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Delhi, India CrimsonLogic Pte Ltd Full timeResponsibilities:- Provide advanced technical support for specific applications/systems, serving as the escalation point for complex issues from L1 support.- Analyze and troubleshoot intricate technical problems, conduct in-depth root cause analysis and implementing effective solutions or bug fixes to ensure optimal system performance.- Collaborate closely...
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Account Manager
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Customer Support Executive
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Customer Support Executive
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Customer Support Executive
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Delhi, India Thriwe Consulting Private Limited Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...
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Customer Support Executive
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Female Customer Support Executive
1 month ago
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Female Customer Support Executive
1 week ago
Delhi, India The Loom Full timeWe are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. **Responsibilities**: - Resolving customer complaints & queries brought to your attention...
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Customer Support Executive
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Customer Support Executive
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Delhi, India Dromen & Co Full timeWe are looking for a qualified _**Female Customer Support Executive**_. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. **FLUENT IN...
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(3 Days Left) Presales Executive
1 month ago
Delhi, India Livspace Full timeResponsibilities- Make outgoing calls to potential customers to schedule high-quality leads for sales.- Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives.- Seize opportunities to upsell services when they arise.- Follow up with potential customers in a timely manner if necessary.- Manage a large...