Customer Service Support Advisor
1 day ago
What you’ll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision 3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. 4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. 5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes. The skills you’ll need BillingCommunicationComplaint ManagementContinuous ImprovementCustomer Relationship ManagementDecision MakingEscalation ManagementGrowth MindsetInclusive LeadershipInformation ManagementIssue ResolutionProblem SolvingRequirements AnalysisStakeholder ManagementTechnical SupportTime ManagementOur leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.
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Sales Coach Professional
1 day ago
Sector 52, India BT Group Full timeWhat you’ll be doing 1. Supports the implementation of specific customer service management plans, ensuring customer value realisation, retention and renewals.2. Monitors and supports the reporting of customer service metrics, including escalations, resolutions, health indicators, and renewal dates in alignment with BT Group standards.3. Supports and...
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Legal Advisor
1 week ago
Noida Sector , Noida, Uttar Pradesh, India Axis Ecorp Full time ₹ 2,40,000 - ₹ 3,60,000 per yearWe are looking for a legal advisor to be responsible for providing clients with legal assistance and advice. The responsibilities of a legal advisor include drafting legal documents, structuring solutions for issues, and providing support in legal issues.To be successful as a legal advisor, you should possess excellent analytical, research and writing...
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Travel Advisor
2 weeks ago
Salt Lake City Sector , Kolkata, India Global Travelxperts Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAs a *Travel Advisor*, you will be responsible for assisting passengers with their travel needs, handling international flight bookings, and ensuring smooth travel arrangements. The role is focused on providing excellent customer service, preparing the best itineraries, and helping customers finalize their bookings with the most suitable options. ...
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Customer Support Executive
6 days ago
Sector , Noida, Delhi-NCR, India Dev Creations Full time ₹ 4,00,000 - ₹ 6,00,000 per yearwhatsapp/calling Job Description – Customer Support Executive Position: Customer Support Executive Department: Customer Service / Operations Location: Sector 63 Block H 211 2nd floor Reports To: Customer Support Manager Role Overview We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The...
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Customer Growth Advisor
10 hours ago
Noida Sector , Noida, Uttar Pradesh, India 4da35a6d-1893-4754-bfcc-321a701b4128 Full time ₹ 1,80,000 - ₹ 2,60,000 per yearJob SummaryWe are looking for a persuasive and customer-oriented Upselling Executive to promote additional products/services to existing customers. The role involves understanding customer needs, enhancing their experience, and increasing revenue by recommending suitable upgrades, add-ons, or premium plans.Key ResponsibilitiesContact existing customers to...
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Customer Support
1 week ago
Noida Sector , Noida, Uttar Pradesh, India Hyrmus Full time ₹ 2,10,000 - ₹ 4,20,000 per yearJob Role: International Costumer Support : US TELECOM CHATLocation: Noida, Sector 60.Job Description:As a Customer Service Executive for the Go Magenta process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively.Key Responsibility:Handle customer inquiries and issues...
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Customer Service Executive
2 weeks ago
Sector , Noida, Delhi-NCR, India Lakshya Full time ₹ 2,00,000 - ₹ 6,00,000 per yearThis is a full-time on-site role for a Customer Service Representative, located in Noida. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. Qualifications • Customer Service, Customer Support, and Customer Satisfaction...
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Real Estate Advisor
5 days ago
Faridabad Sector 9, Faridabad, Haryana, India NETCARE Consulting Full timeAlpine Acres Pvt LTD is a dynamic real estate agency committed to providing exceptional services to clients in Delhi NCR. We are seeking a talented and experienced Real Estate Advisor to join our growing team. **Responsibilities**: - **Client Acquisition**: Actively source and engage with potential clients through various channels, including networking,...
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Customer Support Executive
2 weeks ago
Noida Sector , Delhi-NCR, India Jyotishvitran Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Summary:- We are looking for a Customer Support Executive who will serve as the primary point of contact for our customers. The ideal candidate will handle customer queries, resolve issues efficiently, and ensure a positive customer experience through effective communication and problem-solving skills. Key Responsibilities:Respond to customer...
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Customer Support Executive
1 week ago
Sector Gurgaon, Delhi-NCR, India Redcliffe Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Summary: Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively. Customer orientation and ability to...