Customer Support Executive

2 weeks ago

Sector Noida DelhiNCR, India Dev Creations Full time ₹ 4,00,000 - ₹ 6,00,000 per year

whatsapp/calling

Job Description – Customer Support Executive

Position: Customer Support Executive

Department: Customer Service / Operations

Location: Sector 63 Block H 211 2nd floor

Reports To: Customer Support Manager

Role Overview

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The role involves handling customer queries, resolving issues, and ensuring customer satisfaction by delivering excellent service across multiple communication channels (phone, email, chat, or social media).

Key Responsibilities

Respond promptly to customer inquiries via phone, email, chat, or social platforms.

Identify and resolve customer issues efficiently and professionally.

Maintain accurate records of customer interactions, feedback, and complaints.

Escalate complex issues to the appropriate department for resolution.

Follow up with customers to ensure problems are resolved and satisfaction is achieved.

Provide product or service information to customers.

Suggest improvements to processes, FAQs, and support documentation.

Meet performance metrics such as response time, resolution rate, and customer satisfaction scores.

  • Customer Support Executive

    7 days ago

    Noida Sector , Delhi-NCR, India Aastha Nishtha Foundation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Customer Support Executive Location: Noida Sector 62 Employment Type: Full-time Role Overview: We are looking for a proactive and customer-focused Customer Support Executive who can efficiently handle client queries, manage campaign/data records, and convert potential leads into long-term clients. The ideal candidate will act as the...

  • Customer Support Executive

    2 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities - Handle inbound and...

  • Customer Support Executive

    1 week ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...

  • Customer Support Executive

    5 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key Responsibilities- Handle inbound and outbound...

  • Customer Support Executive

    2 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Executive

    1 week ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Representative

    1 week ago

    Sector-128 Noida, Noida, Uttar Pradesh, India NEET SUPPORT Full time

    **About NEET Support** **Key Responsibilities** - **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively. - **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service. - **Database Management**: Update and maintain accurate records of...

  • Customer Support Executive

    2 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and...

  • Customer Support Executive

    2 weeks ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Executive

    1 week ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support. Key Responsibilities Handle inbound and outbound...