Technical Customer Success Associate
3 days ago
The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of contact for customers, providing proactive support, guidance, and advocacy.Responsibilities:Develop and maintain strong relationships with customers, acting as a trusted advisor and advocate for their successUnderstand customer business objectives and create a strategic plan along with Product & Sales team for achieving them using our productProvide proactive support and guidance to customers, ensuring they are getting maximum value from our productIdentify and escalate customer issues to the appropriate internal teams, and work with them to resolve issues in a timely mannerCheck API logs to understand the issue in depth and then assign to relevant teamDrive weekly reviews with customers to track and monitor their progress, identify areas for improvement, and make recommendations for optimizing their use of our productAnalyze customer data and usage patterns to identify trends and insights that can be used to improve the customer experienceCollaborate with the sales team to ensure a smooth handoff of new customers, and help onboard them to our product.Requirements:Bachelor's degree2+ years of experience in customer success, account management, or a related fieldStrong interpersonal skills, with the ability to build rapport and establish trust with customersExcellent communication skills, both written and verbalStrong problem-solving skills, with the ability to identify and resolve issues in a timely mannerAnalytical mindsetUnderstanding of APIs
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Technical Customer Success Associate
23 hours ago
New Delhi, India ensuredit Full timeThe Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...
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Customer Success Associate
2 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...
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Customer Success Associate
3 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success AssociateLocation: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...
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Customer Success Associate
4 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success AssociateLocation:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...
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Customer Success Associate
2 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
1 week ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to...
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Customer Success Associate
2 weeks ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Customer Success Associate
3 weeks ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Customer Success Associate
3 weeks ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Customer Success Associate, India
4 days ago
Delhi, Delhi, India Algosec Full time**At AlgoSec, what you do matters!** Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. We are hiring a **Customer Success Associate** for our Scaled Program**to join our Customer Success Team. Our Scaled Program delivers...
