Guest/ Customer Experience

Senior Associate Guest Relations Job Description">Job Summary: As a Senior Associate Guest Relations, you will be responsible for providing exceptional guest services and ensuring seamless experiences for our valued customers.">We are seeking a highly skilled and experienced Senior Associate Guest Relations to join our team. In this role, you will be the...

Role: Guest Relations Executive Exp: 3-8 Years Location- Gurugram HR A. Guest Relations Management 1. Proficient in Handling of Front Office, Reception Area and EPBAX 2. Ensure walk-in clients /Visitors / Vendors handling and their general hospitality. 3. Vendor Administration & Management. 4. Sound Communication, Presentation and interpersonal skills 5. Can...

Welcome and assist guests. Provide information and support.Handle inquiries and requests.Ensure a pleasant guest experience.Maintain professionalism and record interactions. Strong communication skills.Apply Female only.

Retention & CRM StrategyDevelop and execute retention strategies to reduce churn and increase repeat purchases.Build customer lifecycle programs.Design and manage loyalty or rewards programs to maximize customer lifetime value (CLV). Required Candidate profileGrowth & Revenue MaximizationIdentify and drive growth opportunities across existing customer...

Customer Service RepresentativeWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in ensuring exceptional customer experiences.About the Role:This is an exciting opportunity for individuals who possess excellent communication skills and a passion for...

Should have a pleasing personality, well-spoken Attending walk-in customers and taking them around the property.Assist them in completing all the initial paperwork.Complete sales documentation customer wise through entire value chain right through Required Candidate profile Maintenance & update of customer ledgers, registers.Give them a comment card and...

Job DescriptionCustomer Relationship ManagerGraduate in B. Com / BBA; MBA in Marketing/Sales,23 years of exp in guest-facing roles within hospitality, retail, or call center, ability to manage leads, close bookings, and drive customer satisfactionRole:OtherIndustry Type:IT Services & ConsultingDepartment:OtherEmployment Type:Full Time, PermanentRole...

Stipend: Fixed 15k + Variable 10k Tenure: 6 months (Extended) Working Days: 6 days a week Timing: Flexible/Rotational Responsibilities Support the coordination of hotel bookings, including communication with guests for room reservations, cancellations, and modifications. Assist with written correspondence, including email communication with guests and...

Job Role: Customer Care ExecutiveLocated in Gurgaon, this role offers a work-from-office setup.This is a Full-Time | Permanent employment opportunity with rotational shifts.Job Description:Respond to inbound voice-based customer service inquiriesSolve customer queries effectively and maintain high standards of communication and professionalism at all...

Job Title: Hotel Receptionist Location: Lohia Global (Third Floor), Centrum Plaza Mall, , Facing Mehrauli-Gurgaon Road, Sultanpur, New Delhi Email for Applications: Job Responsibilities: Greet and welcome guests with a warm and professional attitude. Handle check-in and check-out processes efficiently. Manage reservations via phone, email, and online...