Guest Relations Executive

3 weeks ago

DoubleTree by Hilton Hotel Gurgaon New Delhi NCR, India Ablehunt Consulting Full time

Role: Guest Relations Executive

Exp: 3-8 Years

Location- Gurugram HR

A. Guest Relations Management

1. Proficient in Handling of Front Office, Reception Area and EPBAX

2. Ensure walk-in clients /Visitors / Vendors handling and their general hospitality.

3. Vendor Administration & Management.

4. Sound Communication, Presentation and interpersonal skills

5. Can manage and handle Internal and External communications.

6. Maintaining Directors Office Calendar, Planning & Ensuring priorities of Daily Agenda, Conference and meeting area are well equipped and planned.

  1. Guest Relation and PR Communication with external clients and vendors on regular basis As per business and work requirements.

8. Coordination with internal Departmental Heads / Functional Heads for smooth transition of functions

9. Presentation Development, Data Analysis and MIS Reports.

  1. Good understanding of Mail Management Tools, Power Point, MS Excel, VISIO and Internet Application.

11. Prioritization of Multiple tasks as per direction of Seniors

12. Ability to learn new concepts, Business Understanding and Team Player.

13. Handling of Monthly MIS, Stationary, Housekeeping, Office Maintenance & other Admin Services

Preferred candidate profile

  1. Guest Relations, Client Service and Primary point of Contact for Interfacing with the Guests, Clients and Visitors.
  2. Ensure Walk-in Clients, Visitors hospitality management and General office Administrations.
  3. Supervise Administration and assist the Senior Management:(Petty Cash, Day to Day Office Operations, Asset Management
  4. Handling all facilities and infrastructure setup, liaising with vendor and contractors and others.
  5. Good to have prior Exp in Real Estate, Construction, Infrastructure, Hotels/ Hospitality
  6. Good in Handling Guest Relation, Customer Service, Clients Meeting

Interested to explore for this opportunity, Pls do write back to me on following details ASAP

  1. Updated CV with Photograph
  2. Current Salary pm
  3. Exp Salary pm
  4. Notice
  5. For F2F interview Gurgaon Share - Pls share Date/ Time :

For any query on above, feel free to call / email me.

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