
Hotel Receptionist: Female
20 hours ago
Job Title: Hotel Receptionist
Location: Lohia Global (Third Floor), Centrum Plaza Mall, , Facing Mehrauli-Gurgaon Road, Sultanpur, New Delhi
Email for Applications:
Job Responsibilities:
- Greet and welcome guests with a warm and professional attitude.
- Handle check-in and check-out processes efficiently.
- Manage reservations via phone, email, and online platforms.
- Address guest queries, concerns, and complaints promptly.
- Coordinate with housekeeping and other departments for smooth operations.
- Maintain records, update guest information, and process billing.
- Ensure reception area is clean, organized, and presentable.
- Handle incoming calls and route them to the concerned departments.
Key Skills & Requirements:
- Graduate in Hospitality / Hotel Management preferred.
- Prior experience as a receptionist/front desk executive in hospitality industry desirable.
- Excellent communication and interpersonal skills.
- Basic knowledge of hotel booking systems & MS Office.
- Good customer service orientation and problem-solving skills.
- Presentable, polite, and professional behavior.
- Ability to work in shifts, including weekends and holidays.
Employment Type: On Roll: Full-time
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