Hotel Receptionist: Female

3 weeks ago

NCR, India Lohia Global Full time

Job Title: Hotel Receptionist

Location: Lohia Global (Third Floor), Centrum Plaza Mall, , Facing Mehrauli-Gurgaon Road, Sultanpur, New Delhi

Email for Applications:

Job Responsibilities:

  • Greet and welcome guests with a warm and professional attitude.
  • Handle check-in and check-out processes efficiently.
  • Manage reservations via phone, email, and online platforms.
  • Address guest queries, concerns, and complaints promptly.
  • Coordinate with housekeeping and other departments for smooth operations.
  • Maintain records, update guest information, and process billing.
  • Ensure reception area is clean, organized, and presentable.
  • Handle incoming calls and route them to the concerned departments.

Key Skills & Requirements:

  • Graduate in Hospitality / Hotel Management preferred.
  • Prior experience as a receptionist/front desk executive in hospitality industry desirable.
  • Excellent communication and interpersonal skills.
  • Basic knowledge of hotel booking systems & MS Office.
  • Good customer service orientation and problem-solving skills.
  • Presentable, polite, and professional behavior.
  • Ability to work in shifts, including weekends and holidays.

Employment Type: On Roll: Full-time

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