IT Help Desk Lead

We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, excellent communication skills, problem-solving skills, and patience.Responsibilities: • Provide...

Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

The Offer Flexible working options Excellent career development opportunities The Job You will be responsible for : Help Desk Management: Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Escalate complex issues to the appropriate team members. Maintain clear and accurate documentation of...

Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

We are hiring Help Desk Analyst Voice process for one of our client MNC. Exp : 2 to 5 Yrs Job Type : Permanent Location : Chandigarh Job Description : Fundamental understanding of ITIL principles ( IPCR ) Proficiency in ITSM ticketing tools, Workflows Working knowledge of networking basics (LAN, WAN, VPN, IP addresses) Familiarity with infrastructure basics...

We are hiring Help Desk Analyst Voice process for one of our client MNC. Exp : 2 to 5 Yrs Job Type : Permanent Location : Chandigarh Job Description : Fundamental understanding of ITIL principles ( IPCR ) Proficiency in ITSM ticketing tools, Workflows Working knowledge of networking basics (LAN, WAN, VPN, IP addresses) Familiarity with infrastructure...

Job DescriptionRole: IT Service Desk Lead Location: Bangalore (Hybrid Mode) Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment. Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem,...

Company Overview JB Poindexter (India) Private Limited is a subsidiary of J.B.Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans,...

Are you looking for an exciting career with a growing global company?Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and worldclass consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge...

• Provide telephone, email, chat, and remote desktop assistance for customers with questions and assistance on desktop operating systems and applications, including network connection troubleshooting and assistance to both internal office staff and the teleworking workforce.• Receive and troubleshoot: issues escalated by Help Desk Analysts; issues...

About SATS INDIA & SFSISATS India is a part of SATS Ltd.’s (based in Singapore) venture in India. While SATS Food Solutions India (SFSI) is a subsidiary of SATS India.SATS is Asia's leading provider of food solutions and gateway services, dedicated to creating long-term value and sustainable outcomes for the communities it serves. Using innovative food...

Job Responsibilities :- Remote monitoring of the Services which are running in the client environment.- Coordinate with client contacts for delivery of SLAs and reporting.- Ensure 24/7 availability of team members for monitoring, prioritize resolution and escalation within defined SLAs.- Manage schedules to ensure 24/7 coverage and address peak workloads.-...

Good hands of experience in Technical Service deskGood with Unix ScriptingGood with Advance SQLSound knowledge of scripting Team Handling experience Other Details Keywords : service desk

Job Description Hi,The positions below are open for one of our MNC Clients for Bangalore Location.About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology...

Purpose and scope of the roleOrganisation provides an innovative service to help hospitals produce high quality clinical correspondence and deliver them to patients, GPs and other healthcare professionals in a timely and cost-effective manner. Organisation staff based at each of the hospitals work closely with the hospital administrative and clinical Teams....

Purpose and scope of the role Organisation provides an innovative service to help hospitals produce high quality clinical correspondence and deliver them to patients, GPs and other healthcare professionals in a timely and cost-effective manner. Organisation staff based at each of the hospitals work closely with the hospital administrative and clinical...

Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next...

Job Responsibilities :- Remote monitoring of the Services which are running in the client environment.- Coordinate with client contacts for delivery of SLAs and reporting.- Ensure 24/7 availability of team members for monitoring, prioritize resolution and escalation within defined SLAs.- Manage schedules to ensure 24/7 coverage and address peak workloads.-...

Purpose and scope of the role Organisation provides an innovative service to help hospitals produce high quality clinical correspondence and deliver them to patients, GPs and other healthcare professionals in a timely and cost-effective manner. Organisation staff based at each of the hospitals work closely with the hospital administrative and clinical Teams....

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...