Service Desk Analyst system Enginee...

2 weeks ago


Mumbai, India Anicalls (Pty) Ltd Full time

• Provide telephone, email, chat, and remote desktop assistance for customers with questions and assistance on desktop operating systems and applications, including network connection troubleshooting and assistance to both internal office staff and the teleworking workforce. • Receive and troubleshoot: issues escalated by Help Desk Analysts; issues received through self-service; issues received via call center queues • Provide timely hardware, software, voice, and network help desk support to all agency personnel through all means available. (includes assisting new users with logging in and setting up desktop applications, configuring workstations, troubleshooting standard software) • troubleshoot all technical and non-technical issues presented by customers using all tools and resources available



  • Mumbai, Maharashtra, India Travelex Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Service Desk – AnalystRole Dimensions:The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and...


  • Mumbai, Maharashtra, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionJob Title: Service Desk Analyst L0Req Id: 105840City: MumbaiState/Province: MaharashtraPosting Start Date: 10/27/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...


  • Mumbai, Maharashtra, India Poojika Hr Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Rspnsible for mgmt of Work Items via the agency's ITSM system,working with manager & supportProvide KPI reporting analysis for ITRspnsible for administration, hands-on support& the resolution of escalated technical issues-laptops,desktops, printers Required Candidate profile1-3Yrs supporting tech in a fast-paced environment with direct customer service...


  • Mumbai, India People Prime Worldwide Full time

    About LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, LTIMindtree caters to over 700 clients. We are a Larsen & Toubro...


  • Mumbai, Maharashtra, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and...


  • Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Service Desk Executive (B-tech , BE please don't apply)General Shift timingLocation : SionRoles and ResponsibilitiesCoordinate with the desktop and Field engineers and align them, Support & guide Service Personnel on site doing installation, maintenance & serviceCreate and assign service tickets to appropriate technicians or teams for resolutionMonitor and...


  • Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Service Desk Executive (B-tech , BE please don't apply)General Shift timingLocation : AndheriRoles and ResponsibilitiesCoordinate field service activities, Support & guide Service Personnel on site doing installation, maintenance & serviceCreate and assign service tickets to appropriate technicians or teams for resolutionMonitor and respond to IT support...

  • IT Service Desk

    9 hours ago


    Turbhe, Mumbai, Maharashtra, India Perinial Softech Pvt ltd Full time

    **Job description**: Experience - 6 months to 1 year. Good-to-Have: An ITIL V4 / V3 Foundation qualification is preferable but not essential Knowledge of ITIL Processes - Incident, Service Management Project management experience Knowledge of cloud-telephony tools from reporting perspective **Responsibilities**: Analysing and evaluating software and IT...


  • Mumbai, India People Prime Worldwide Full time

    About LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, LTIMindtree caters to over 700 clients. We are a Larsen & Toubro...


  • Mumbai, India People Prime Worldwide Full time

    About LTIMindtree LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, LTIMindtree caters to over 700 clients. We are a Larsen & Toubro...