It Service Desk Analyst

14 hours ago


Mumbai, Maharashtra, India Poojika Hr Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Rspnsible for mgmt of Work Items via the agency's ITSM system,working with manager & support

Provide KPI reporting analysis for IT

Rspnsible for administration, hands-on support& the resolution of escalated technical issues-laptops,desktops, printers

Required Candidate profile

1-3Yrs supporting tech in a fast-paced environment with direct customer service exp

Microsoft/Apple Certification prefer

Proficiency with Microsoft Office suite to work within a Global IT Service Desk

Perks and benefits

Negotiable



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