Front Office Associate

3 weeks ago


Haridwar, India BLS The Elite Club Full time
  • Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues.
  • Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills.
  • Handling incoming calls and managing guest reservations using specialised hotel or office software systems.
  • Answering phone calls, receiving messages, and coordinating with other departments to ensure smooth operations.
  • Sorting mail, managing incoming correspondence, and handling other clerical duties.
  • Maintaining a clean, organised, and professional reception area.
  • Addressing guest complaints or issues to ensure satisfaction and exceed expectations.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Paid time off
  • Provident Fund

Experience:

  • Front desk: 1 year (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person



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