Production Support

Support Lead - Production Support (Healthcare Platform)Experience Level: 15+ YearsEmployment Type: Full-TimeAbout the Role:We are seeking a proactive and technically adept Support Lead Production support to oversee customer support operations for our enterprise-grade B2B platform serving healthcare clients. This role is pivotal in managing escalations,...

About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

POSITION / TITLE: Software Engineer/Senior Software EngineerAs a Product Support Specialist at , you will ensure that all assigned tickets or tasks are completed within SLAs defined by Kore leadership. You will also need to ensure that customers are satisfied with the level of support provided and their inquiries or issues are...

Provide L2/L3 production support for critical business applications, ensuring uptime, reliability, and performance.Monitor, triage, and resolve incidents within defined SLAs; perform root cause analysis (RCA) and implement permanent fixes.Health insurance

Job Description RESPONSIBILITIES: - Respond to customer inquiries and provide timely, accurate technical support for products or services. - Troubleshoot and resolve product-related issues through email, phone, or chat support. - Document issues and resolutions in the support ticketing system. - Collaborate with product and engineering teams to escalate...

Job DescriptionRESPONSIBILITIES:- Respond to customer inquiries and provide timely, accurate technical support for products or services.- Troubleshoot and resolve product-related issues through email, phone, or chat support.- Document issues and resolutions in the support ticketing system.- Collaborate with product and engineering teams to escalate and...

Job Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided)About the Role:We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused on...

Job Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided) About the Role: We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused...

Qualifications 3 to 7 years of product support and customer service experience • Experience in both voice and non-voice support. • Experience in Software Product support is must and SAAS experience is preferred. • Excellent interpersonal, communication and collaboration skills • Good working on Office tools, CRM Tools & Suites like Zoho, Salesforce,...

Qualifications3 to 7 years of product support and customer service experience • Experience in both voice and non-voice support. • Experience in Software Product support is must and SAAS experience is preferred. • Excellent interpersonal, communication and collaboration skills • Good working on Office tools, CRM Tools & Suites like Zoho, Salesforce,...