Production Support Engineer

4 days ago

Hyderabad, Telangana, India Atyeti Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Production Support / Application Support Engineer

Location: Hyderabad

Shift: Rotational Shift (Cab provided)

About the Role:

We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused on resolving technical issues, maintaining application performance, and ensuring smooth business operations in the financial domain.

Key Responsibilities:

  • Provide Level 2 and Level 3 production support for applications in the Fintech / Banking / Financial / BFSI domain.
  • Monitor, troubleshoot, and resolve production incidents in a timely manner.
  • Work closely with development and operations teams to identify and fix application defects.
  • Write and execute SQL queries for data validation, data extraction, and issue resolution.
  • Develop and maintain Python scripts for automation of routine tasks and data processing.
  • Analyze logs, perform root cause analysis, and provide permanent fixes for recurring issues.
  • Ensure application performance, availability, and security are maintained as per SLA.
  • Collaborate with business teams to understand functional requirements and support system enhancements.
  • Maintain documentation of incidents, resolutions, and standard operating procedures (SOPs).
  • Participate in on-call support rotations and handle critical production issues during off-hours.

Mandatory Skills & Experience:

  • Strong experience in Production Support / Application Support roles.
  • Proficient in SQL for data analysis, report generation, and troubleshooting.
  • Hands-on experience in Python scripting for automation and application support tasks.
  • Prior experience in Fintech, Banking, Financial Services, or BFSI domain is mandatory.
  • Good knowledge of application troubleshooting, system monitoring, and incident management.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills to collaborate with cross-functional teams.

Preferred Qualifications:

  • BE / B.Tech / MCA (Only).
  • 5+ years of relevant experience in production/application support.
  • Lead experience in a production support environment is a plus.

  • Production Support Engineer

    1 week ago

    Hyderabad, Telangana, India LTIMindtree Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title - Production Support EngineerLocation - HyderabadExperience - 3-8 YearsNP - Immediate Joiners OnlyJob RoleIt's your chance to:Work within our Customer Support and Product Engineering Groups to provide world-class engineering support at a product component level.Perform complex product debugging and remediation when needed, working alongside the...

  • Production Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Enterprise Minds, Inc Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Hiring #ProductionSupport #ITJobs #CareersWe're Hiring: Production Support EngineerRole:Production Support EngineerExperience:1-3 yearsLocation:Hyderabad, On-siteMode:Full-timeWork Mode:Rotational ShiftsReports To:[Manager / Lead – Production Support]Role SummaryThe Production Support Engineer (PSE) will be responsible for monitoring, troubleshooting, and...

  • Production Support

    4 days ago

    Hyderabad, Telangana, India Ispace Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Support Lead - Production Support (Healthcare Platform)Experience Level: 15+ YearsEmployment Type: Full-TimeAbout the Role:We are seeking a proactive and technically adept Support Lead Production support to oversee customer support operations for our enterprise-grade B2B platform serving healthcare clients. This role is pivotal in managing escalations,...

  • Network Support Engineer

    6 days ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details:• Shifts: Rotational (5 Days Working)• Notice Period: Immediate to 15 Days•...

  • Senior Manufacturing Engineer

    6 days ago

    Hyderabad, Telangana, India Tek Support Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Manufacturing Engineer – Medical Devices (Senior/Principal Level)(Remote)Location:Hyderabad, INDEmployment Type:Part-timePosition Summary:We are seeking an experiencedManufacturing Engineer Trainerwith10+ years of hands-on expertise in the medical device industryto support and enhance our manufacturing operations. The ideal candidate will have a...

  • Production Support Engineer

    3 weeks ago

    Hyderabad, Telangana, India, Telangana Enterprise Minds, Inc Full time

    We’re Hiring: Tier 1 Production Support Engineer Location: Hyderabad Experience: 1–3 Years Shift: Rotational (24×7 coverage, including night shifts)We’re looking for proactive Tier 1 Production Support Engineers to join our operations team. In this role, you’ll be the first line of defense ensuring the stability and smooth functioning of...

  • Product Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Enea Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Product Support EngineerRole OverviewAs a key member of our Customer Support team, reporting to the Customer Support Manager, you'll play a vital role in our 24/7 support operations. Your responsibilities include resolving complex issues with innovative solutions and collaborating closely with engineering and service delivery teams. We seek someone who is...

  • Programmatic Support Engineer – Product Support

    6 days ago

    Hyderabad, Telangana, India Zeta Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Programmatic Support Engineer Product SupportJob Description :support team responsible for providing technical assistance to zeta clients and internal business functions.This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills.Answering questions from...

  • MAC Support Engineer

    6 days ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills.Key Responsibilities:• Provide...

  • Research And Development Engineer

    6 days ago

    Hyderabad, Telangana, India Tek Support Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Title:Senior R&D EngineerLocation:RemoteOverviewWe are seeking an experienced R&D Engineer with 10+ years of expertise in product development, design innovation, and engineering research. This role is responsible for driving end-to-end development of new products and technologies, ensuring compliance with industry standards, and collaborating with...