Product Support

Support Lead - Production Support (Healthcare Platform)Experience Level: 15+ YearsEmployment Type: Full-TimeAbout the Role:We are seeking a proactive and technically adept Support Lead Production support to oversee customer support operations for our enterprise-grade B2B platform serving healthcare clients. This role is pivotal in managing escalations,...

Provide L2/L3 production support for critical business applications, ensuring uptime, reliability, and performance.Monitor, triage, and resolve incidents within defined SLAs; perform root cause analysis (RCA) and implement permanent fixes.Health insurance

Job Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided)About the Role:We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused on...

Qualifications3 to 7 years of product support and customer service experience • Experience in both voice and non-voice support. • Experience in Software Product support is must and SAAS experience is preferred. • Excellent interpersonal, communication and collaboration skills • Good working on Office tools, CRM Tools & Suites like Zoho, Salesforce,...

Technology Support Lead – IT Production Support Department Corporate Group Job Description Position Overview: We are seeking an experienced Technology Support Lead specializing in IT Production Support with a strong background in Coding standards. The ideal candidate will possess a deep understanding of production environments and demonstrate...

About WoolfOur Mission We're building a category-defining company to increase the speed of innovation in higher education. Woolf's mission is to increase access to world-class higher education and ensure that it is globally recognized and transferable. We help qualified education organizations launch world-class higher education programs that issue academic...

Position: Production SupportLocation: Hitech City, TelanganaDuration: Full time - Hybrid ModelResponsibilities:Gen AI knowledge, Python, React JS, Ci/CD, Docker, Database knowledgeExperience working in Production Support environments addressing P1, P2 P3 issues.Need the resources to triage, troubleshoot, understand logs, and remediate some of the issues....

Job Title: CustomerSupport EngineerLocation: HyderabadExperience: 2–5 yearsAbout the RoleWe're looking for a hands-on, resourceful Customer Support Engineer to join our customer support team at Moneyone. This role is critical for resolving escalated customer issues, debugging platform behaviors, and ensuring reliability across our Account Aggregator...

Responsibilities:Provide desk and chat support to customers, ensuring timely and effective resolution of technical issues.Resolve customer tickets efficiently, using a combination of technical expertise and effective communication skills.Collaborate with cross-functional teams to escalate and resolve complex issues that require specialized...

At Dark Matter Technologies, we're at the forefront of a tech-driven revolution in loan origination. Our commitment to cutting-edge AI and origination technology solutions are reshaping the industry landscape, illuminating a path towards seamless, efficient, and automated experiences.Driven by Empower, our cutting-edge all-in-one LOS, and our suite of...