Production support

1 week ago

Hyderabad, India Virtusa Full time
Production support - CREQ Description

- 5 to 7 years of experience as SRE along with L2 Production support.
- Banking domain knowledge, Basic Java Coding, Technical Troubleshooting knowledge.
- Monitor the applications Health/Errors and raise incident if any threshold breaches.
- Monitor the system metrics (CPU/Mem etc) and troubleshoot to restore the system.
- Analyze and troubleshoot logs to fix or escalate to L3 developer if noticed any errors/issue.
- Monitor the batches and rerun if needed, troubleshoot the logs if fails.
- Continue to update the status to respective stakeholder.
- Technical Knowledge on Linux/Unix with experience in scripting and automation. Basic Knowledge on Windows scripting.
- Good expertise on Monitoring tools (Grafana/Kibana etc or any relevant monitoring tools).
- ITIL knowledge is a must on INCIDENT and PROBLEM handling process
- Knowledge on Java/J2EE will be an addon.
- Knowledge on JBOSS/ Heap, Threads
- Basics on Network fundamentals
- Batch monitoring/Processing - Ability to re-run, force jobs, sysout capturing, investigating agent unavailable issues, create job/batch (Knowing would be added advantage.

Primary Location Hyderabad, Andhra Pradesh, India Job Type Experienced Primary Skills Business Process Traceability Years of Experience 4 Travel No

  • Product Analyst

    4 weeks ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

  • Product Support

    3 days ago

    Hyderabad, Telangana, India Manning Consulting Full time ₹ 66,000 per year

    Hiring For Product SupportExperience 1+years in product support, Technical SupportCandidate must have exp in Microsoft toolsPackage upto 5.5 LpaLocation- HyderabadQualification- Any GraduateFor more Info Call Priyanka mail id-

  • Production Support

    2 weeks ago

    Hyderabad, Telangana, India Ispace Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Support Lead - Production Support (Healthcare Platform)Experience Level: 15+ YearsEmployment Type: Full-TimeAbout the Role:We are seeking a proactive and technically adept Support Lead Production support to oversee customer support operations for our enterprise-grade B2B platform serving healthcare clients. This role is pivotal in managing escalations,...

  • Production Support

    3 weeks ago

    Hyderabad, India Sapotech Solutions Full time

    Provide L2/L3 production support for critical business applications, ensuring uptime, reliability, and performance. Monitor, triage, and resolve incidents within defined SLAs; perform root cause analysis (RCA) and implement permanent fixes. Health insurance

  • Production Support

    2 weeks ago

    Hyderabad, Telangana, India Sapotech Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Provide L2/L3 production support for critical business applications, ensuring uptime, reliability, and performance.Monitor, triage, and resolve incidents within defined SLAs; perform root cause analysis (RCA) and implement permanent fixes.Health insurance

  • Production support

    1 week ago

    Hyderabad, India Virtusa Full time

    Production support - CREQ Description - 5 to 7 years of experience as SRE along with L2 Production support. - Banking domain knowledge, Basic Java Coding, Technical Troubleshooting knowledge. - Monitor the applications Health/Errors and raise incident if any threshold breaches. - Monitor the system metrics (CPU/Mem etc) and troubleshoot to restore the...

  • Product Support Executive

    4 weeks ago

    Hyderabad, India Apollo Telehealth Full time

    Job Description RESPONSIBILITIES: - Respond to customer inquiries and provide timely, accurate technical support for products or services. - Troubleshoot and resolve product-related issues through email, phone, or chat support. - Document issues and resolutions in the support ticketing system. - Collaborate with product and engineering teams to escalate...

  • Production Support Engineer

    3 weeks ago

    Hyderabad, India Atyeti Full time

    Job Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided) About the Role: We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused...

  • Production Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India Atyeti Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Production Support / Application Support Engineer Location: Hyderabad Shift: Rotational Shift (Cab provided)About the Role:We are hiring a Production Support / Application Support Engineer to work with Fintech solutions. The role involves providing strong production support and application support in a fast-paced environment, primarily focused on...

  • Product Support Specialist

    2 weeks ago

    Hyderabad, India Launchio Consulting Full time

    Job Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...