
Product Support Executive
4 weeks ago
Job Description
RESPONSIBILITIES:
- Respond to customer inquiries and provide timely, accurate technical support for products or services.
- Troubleshoot and resolve product-related issues through email, phone, or chat support.
- Document issues and resolutions in the support ticketing system.
- Collaborate with product and engineering teams to escalate and resolve complex issues.
- Educate customers on product features, updates, and best practices.
- Monitor support metrics and contribute to improving customer satisfaction.
- Conduct product demos or training sessions as needed.
- Assist with user onboarding and product configuration.
- Stay updated on product changes and enhancements to provide accurate support.
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Product Support Executive
6 days ago
Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full timeGreetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location.** **Note: - No cab facility is provided.** No of Openings: - 3 Males Only (Contract Basis-Work from Office). **Address** Gravity Cybertech Private LimitedUnit #...
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Product Support Executive
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Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full timeGreetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location**(Work from Office).**.** **Note: - No cab facility is provided.** No of Openings: -Males-5,Females-1 **Address** Gravity Cybertech Private LimitedUnit # 101, 1st...
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Product Support Executive
6 days ago
Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full timeGreetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for (Timings 1 AM to 10AM)-Hyderabad Location**(Work from Office).**.** **Note: - No cab facility is provided.** **Address** Gravity Cybertech Private Limited Unit # 101, 1st Floor, Building #...
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