Servicenow Alliance Manager

16 hours ago

Noida, Uttar Pradesh, India HCLTech Full time

Job Title: ServiceNow Alliances Manager

Location: Noida, Bangalore, Chennai

Reports To: Sr. Director, ServiceNow Global Alliances

About the Role:

We are seeking a highly driven and strategic ServiceNow Alliances Manager to support our global partnerships strategy. This role will be responsible for managing and expanding our relationship with ServiceNow, driving joint go-to-market efforts, and supporting revenue generation. The ideal candidate will bring strong experience in alliances management, pre-sales engagements, and procurement processes, reporting directly to the Global Alliances Lead.

Key Responsibilities:


• Support the development and execution of the global alliance strategy with ServiceNow.


• Act as a key liaison with ServiceNow field teams, and collaborate closely with internal stakeholders across sales, marketing, procurement, product, and delivery.


• Drive joint business plans and co-sell strategies with a focus on measurable pipeline generation and revenue growth.


• Lead and support pre-sales engagements, including early-stage solution alignment, value proposition development, and coordination of technical resources.


• Partner with procurement and legal teams to navigate partnership agreements, vendor onboarding, renewals, and compliance requirements.


• Coordinate enablement programs, certifications, and readiness across internal and partner teams.


• Track and report on alliance KPIs, including sourced/influenced pipeline, joint wins, and partner-influenced revenue.


• Collaborate on joint GTM campaigns, co-branded assets, events, and customer case studies.


• Stay current on ServiceNow's roadmap, solutions, and competitive positioning.

Qualifications:


• Bachelor's degree in Business, Technology, or a related field; MBA is a plus.


• 4+ years of experience in alliances/partner management, with exposure to pre-sales and procurement functions.


• Proven experience working with or within the ServiceNow ecosystem (or comparable SaaS platforms).


• Solid understanding of procurement workflows, vendor management, and commercial negotiations.


• Strong interpersonal, communication, and project management skills.


• Experience working in a global, matrixed organization with cross-functional collaboration.

Preferred Skills:


• Knowledge of ServiceNow Enterprise solution workflow automation platforms.


• Experience with solution positioning and joint value proposition creation.


• Familiarity with co-sell motions and alliance management platforms.


• ServiceNow certifications or technical exposure is a strong advantage.

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