Servicenow Developer
2 days ago
Primary Responsibilities:
- Assist Design, develop, and customize ServiceNow applications and modules based on business requirements.
- Implement and configure ServiceNow modules such as Incident Management, Change Management, and CMDB.
- Develop custom workflows, UI policies, Catalog forms, business rules, and scripts to automate and enhance platform functionality.
- Develop and maintain front-end interfaces using HTML, CSS, and JavaScript.
- Deliver improvements to ITSM practices that support multiple applications and multiple Lines of Business.
- Design and Develop ServiceNow Tables, Fields, Forms and Access Controls.
- Automate the Business process with ServiceNow platform using Flow Designer and/or Workflow Engine.
- Provide support and troubleshoot issues related to ServiceNow applications, collaborating with end-users to resolve problems efficiently.
- Continuous Improvement: Stay updated on ServiceNow releases, features, and industry trends.
- Assist in creating documentation and training materials for end-users.
- Contribute to the continuous improvement of ServiceNow processes and workflows.
Requirements:
- Bachelor's Degree or equivalent work experience.
- Minimum of 4+ years of ServiceNow development experience.
- The ideal candidate will demonstrate their scripting capabilities in one or more of the common languages used by ServiceNow, including Java Script, HTML, Angular, etc.
- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
- Experience in Creating Catalog Forms, Business Rules, ACLs, Client Scripts, UI Policies, Script Includes, UI Scripts, Scheduled Jobs, etc.
- Experience in creating ServiceNow update sets, promoting and testing through multiple instances and into production.
- Experience in Flow Designer and Workflow Engine.
- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
- A fundamental understanding of Service Now Modules.
- Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks.
- Strong communication, Strong presentation and writing skills.
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