Customer Success Specialist High Schools

1 day ago

bangalore, India JoVE Full time

JoVE is a USA headquartered company producing science video solutions with the mission to improve scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company


The Role


The Customer Success Specialist will be responsible for helping teachers at school districts integrate JoVE’s content and resources into their syllabi and activities.


Responsibilities:


  • Customer-facing role with a focus to set up meetings for curriculum consultation and increase usage at existing customers to boost usage of JoVE resources in the classroom
  • Delivering presentations and webinars at education seminars and workshops
  • Developing relationships with key decision makers at school districts through daily outreach (phone calls, 1:1 meetings, emails, tailored projects etc)
  • Providing customer feedback to sales, product and marketing teams
  • Delivering Product Awareness within new and existing school districts
  • Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention


Requirements:


  • A Masters or PhD Degree in STEM (Biology and Chemistry preferred)
  • Previous experience in teaching, science communications or customer-facing roles are preferred
  • Extensive knowledge of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology
  • Demonstrated ability to deliver excellent presentations for large and small groups
  • Excellent English communication skills (native or full working proficiency)
  • Willingness to work 9 am to 5 pm EDT (inclusive of daylight saving)


Why Join JoVE?


  • When working with JoVE, you can expect salary and benefit package competitively placed within the local market
  • You will make a direct impact in accelerating science research and in improving student learning in science education
  • Opportunity to work with global teams and in an environment that promotes innovation and collaboration
  • Our strong promotion from within culture draws a clear path to advance your career with us

  • Customer Success Specialist High Schools

    2 days ago

    bangalore, India JoVE Full time

    JoVE is a USA headquartered company producing science video solutions with the mission to improve scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia,...

  • Customer Success Specialist High Schools

    3 days ago

    Bangalore Urban, India JoVE Full time

    JoVE is a USA headquartered company producing science video solutions with the mission to improve scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia,...

  • Customer Success Lead

    5 hours ago

    bangalore, India Aerchain Full time

    Job Title: Senior Manager/ Lead - Customer SuccessExperience: 7 to 10 yearsLocation: Bangalore Education: MBA from a top-tier business schoolIndustry: SaaS / Technology / B2BAbout the RoleWe are seeking a highly motivated and experienced Senior Manager of Customer Success to lead and drive customer happiness, retention, and success metrics at Aerchain. This...

  • Customer Success Specialist

    1 week ago

    Bangalore City, India Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd Full time

    Hello Connections.......Greetings from Teamware Solutions....Here is an exciting Job Opportunity...Job Title : Customer Success Specialist Location: Bangalore (Hybrid work arrangement) Notice Period : Immediate Key Responsibilities:- Develop and maintain trusting relationships with key client stakeholders- Identify new business opportunities and drive...

  • Customer Success Intern

    2 days ago

    bangalore, India LeadSquared Full time

    Who we are? LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales...

  • Customer Success Intern

    4 months ago

    bangalore, India LeadSquared Full time

    Who we are?LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales...

  • Customer Success Intern

    3 days ago

    bangalore, India LeadSquared Full time

    Who we are?LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales...

  • Customer Success Specialist

    3 weeks ago

    bangalore, India DemandNXT Full time

    DemandNXT prides itself on its employees, state-of-the-art infrastructure and matured processes. There is an emphasis on the highest level of integrity and honesty. That’s why our employees stick with us and partners trust us.ResponsibilitiesMaintaining good relationships between existing and new clients.Handling delivery of new sales projects (after...

  • Manager of Customer Success

    2 days ago

    bangalore, India Animaker Inc. Full time

    Animaker is looking for an energetic and ambitious Farming Manager or Manager, Account management or Customer Success Manager who will spearhead your assigned Sales team into forging a strong and fruitful customer relationship that manifolds the business. As a fast-paced startup with revolutionary, innovative solutions in visual content creation space, we...

  • Customer Service Specialist

    4 hours ago

    bangalore, India zenda Full time

    Company Background:At Nexquare , we are a leading EdTech company transforming education systems globally through data science. Our mission is to democratize learning by empowering countries, schools, and educators to rethink traditional education models. We partner with a wide range of institutions, from grassroots initiatives to premium establishments,...

  • Head of Customer Success

    2 days ago

    bangalore, India Simpliwork Full time

    Department Customer Success Grade / Level G3B Designation Head – Customer Success Location Bangalore Reporting To CEO The Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach,...

  • Customer Success Manager

    2 days ago

    bangalore, India CommerceIQ Full time

    Company Overview: CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With...

  • Head of Customer Success

    2 weeks ago

    bangalore, India Simpliwork Full time

    Department Customer SuccessGrade / Level G3BDesignation Head – Customer SuccessLocation BangaloreReporting To CEOThe Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach, driving...

  • Manager of Customer Success

    2 weeks ago

    Bangalore, India Animaker Inc. Full time

    Animaker is looking for an energetic and ambitious Farming Manager or Manager, Account management or Customer Success Manager who will spearhead your assigned Sales team into forging a strong and fruitful customer relationship that manifolds the business. As a fast-paced startup with revolutionary, innovative solutions in visual content creation space, we...

  • Manager of Customer Success

    3 days ago

    bangalore, India Animaker Inc. Full time

    Animaker is looking for an energetic and ambitious Farming Manager or Manager, Account management or Customer Success Manager who will spearhead your assigned Sales team into forging a strong and fruitful customer relationship that manifolds the business. As a fast-paced startup with revolutionary, innovative solutions in visual content creation space, we...

  • Customer Success Manager

    5 days ago

    bangalore, India CommerceIQ Full time

    Company Overview:CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a...

  • Head of Customer Success

    3 days ago

    bangalore, India Simpliwork Full time

    Department Customer SuccessGrade / Level G3BDesignation Head – Customer SuccessLocation BangaloreReporting To CEOThe Head of Customer Success is a seasoned leader in Customer Success and Professional Services, tasked with overseeing our dedicated Customer Success team. The Head - CS will lead with a strategic vision and innovative approach, driving our...

  • Customer Success Manager

    6 days ago

    bangalore, India CommerceIQ Full time

    Company Overview: CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With...

  • Customer Success Manager

    3 days ago

    bangalore, India CommerceIQ Full time

    Company Overview:CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a...

  • Customer Service Specialist

    1 day ago

    bangalore, India zenda Full time

    Company Background: At Nexquare , we are a leading EdTech company transforming education systems globally through data science. Our mission is to democratize learning by empowering countries, schools, and educators to rethink traditional education models. We partner with a wide range of institutions, from grassroots initiatives to premium establishments,...