Customer Success Intern
3 weeks ago
LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales processes. LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.
LeadSquared has been recognized as one of the fastest growing companies in the world:
Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
Frost and Sullivan's 2019 Marketing Automation Company of the Year award
Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific
Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius
LeadSquared is backed by institutional investors like GAJA Capital, Stakeboat Capital and angels like Jyoti Bansal.
Role
The Customer Success team at LeadSquared is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful and who can understand the pain of customers.
Customer Success perfectly blends technical and non-technical elements, presenting exciting challenges and a steep learning curve every day. As a Customer Success Manager (CSM), you will have the opportunity to collaborate with various departments within the organization, including:
- Order to Cash (O2C)
- Cash Operations
- Professional Services
- Product Support
- Development Teams
- Legal and more.
Customer Success is a highly exciting and diversified role. It offers the chance to interact with a wide range of people, from CEOs and COOs of client organizations to sales users within the same company. Every day brings new challenges, experiences, and learning opportunities.
In this role, you will be involved in:
- Business Analysis: Understand client needs, analyze their requirements, and deliver tailored solutions.
- Implementation: Oversee the onboarding process, ensuring smooth transitions and effective adoption of our platform.
- International Client Interaction: Engage with clients across the globe, providing exceptional support and building lasting relationships.
About the Internship:
- Duration: 6 months
- Team: US Team
- Timings: 6 PM to 3 AM (IST)
- Opportunity: Full-time conversion upon successful completion
This is a fantastic opportunity to gain hands-on experience, work with a diverse team, and make a significant impact on our clients' success.
If you are motivated, eager to learn, and ready to take on new challenges, we encourage you to apply for our Customer Success Internship.
Responsibilities
Engage and individually manage a large volume portfolio of key customer accounts.
Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan in regard to the successful implementation
Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value and renewal timeframe
Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.)
Qualifications
Bachelor’s Degree or equivalent work experience in the software industry
Extensive technical account management & customer engagement experience
Must have had hands on working knowledge of Implementation experience with any of the business applications
Excellent written & verbal communication skills
Willing to work in US time zone
-
Customer Success Intern
5 hours ago
bangalore, India Calix Full timeWe are looking for Customer Success Interns who are fast learners and can work across success guidance, education, support and delivery teams. You will be responsible for helping our customers achieve their business goals and solve their problems using our Calix products and managed services. You will also contribute in providing feedback and insights to our...
-
Customer Success Intern
1 month ago
bangalore, India Stealth Startup Full timeJob Title: Customer Success Intern Location: HSR Layout, Bengaluru Internship Remuneration: Rs. 15,000/- per month Duration of Internship: 6 Months About Us: Well Funded Startup in HSR Layout, Bengaluru Job Description: We are seeking a motivated and customer-centric Customer Success Intern to join our team. This role is pivotal in ensuring the...
-
Customer Success Intern
3 weeks ago
Bangalore City, India Stealth Startup Full timeJob Title: Customer Success InternLocation: HSR Layout, BengaluruInternship Remuneration: Rs. 15,000/ per monthDuration of Internship: 6 MonthsAbout Us: Well Funded Startup in HSR Layout, BengaluruJob Description: We are seeking a motivated and customer-centric Customer Success Intern to join our team. This role is pivotal in ensuring the successful...
-
Customer Success Intern
4 weeks ago
Bangalore City, India Stealth Startup Full timeJob Title: Customer Success InternLocation: HSR Layout, BengaluruInternship Remuneration: Rs. 15,000/ per monthDuration of Internship: 6 MonthsAbout Us: Well Funded Startup in HSR Layout, BengaluruJob Description: We are seeking a motivated and customer-centric Customer Success Intern to join our team. This role is pivotal in ensuring the successful...
-
Customer Success Intern
2 months ago
bangalore, India Calix Full timeCalix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Responsibilities and Duties: Support senior team members by pulling necessary information required to deliver customer facing...
-
Customer Success Intern
1 month ago
Bangalore Metropolitan Area, India Stealth Startup Full timeJob Title: Customer Success InternLocation: HSR Layout, BengaluruInternship Remuneration: Rs. 15,000/- per monthDuration of Internship: 6 MonthsAbout Us: Well Funded Startup in HSR Layout, BengaluruJob Description: We are seeking a motivated and customer-centric Customer Success Intern to join our team. This role is pivotal in ensuring the successful...
-
Customer Success Intern
3 weeks ago
Bangalore Metropolitan Area, India Stealth Startup Full timeJob Title: Customer Success InternLocation: HSR Layout, BengaluruInternship Remuneration: Rs. 15,000/- per monthDuration of Internship: 6 MonthsAbout Us: Well Funded Startup in HSR Layout, BengaluruJob Description: We are seeking a motivated and customer-centric Customer Success Intern to join our team. This role is pivotal in ensuring the successful...
-
Customer Success Manager
2 months ago
bangalore, India ColorTokens Inc. Full timeTitle: Customer Success Manager Role Description Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work...
-
Manager, Customer Success
3 weeks ago
bangalore, India G2 Full timeAbout The Role We are seeking an experienced and dynamic individual to join our team as the Manager of Customer Success. In this role, you will be responsible for leading and developing our customer success team to ensure the successful adoption and ongoing satisfaction of our clients. You will play a critical role in driving customer retention and...
-
Manager, Customer Success
4 weeks ago
bangalore, India G2 Full timeAbout The Role We are seeking an experienced and dynamic individual to join our team as the Manager of Customer Success. In this role, you will be responsible for leading and developing our customer success team to ensure the successful adoption and ongoing satisfaction of our clients. You will play a critical role in driving customer retention and...
-
Customer Success Engineer
1 week ago
bangalore, India Aptean Full timeJob Title: Customer Success Representative Experience level - 2 - 4years Job Location - Bangalore Deliver a world class customer experience by focusing on customer business outcomes, resulting in best in-class NPS results. We’re hiring a Customer Success Representative who considers themselves the following: You’re obsessed with delivering top-tier...
-
Customer Success Manager
4 weeks ago
bangalore, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
-
Customer Success Manager
3 weeks ago
bangalore, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
-
Customer Success Executive
4 weeks ago
bangalore, India Microsoft Full timeOverview Customer Success Executive (CSE) is the primary customer contact for Microsoft+Nuance products and services and is responsible for creating a "wow" customer experience. Each CSE is responsible for multiple small to mid-customer accounts. The CSE will be responsible for day-to-day customer success activities spanning from the initial stages...
-
Customer Success Manager
3 weeks ago
bangalore, India Skit.ai Full timeAbout usSkit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations...
-
Customer Success Manager
4 weeks ago
bangalore, India Skit.ai Full timeAbout usSkit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations...
-
Customer Success Manager
2 months ago
bangalore, India SolarWinds Full timeYour Role : The Customer Success Manager (CSM) will be a trusted adviser to our key customers. This person will be responsible for developing and maintaining customer relationships, through effective adoption of our software, to achieve customer retention, renewals, and upsell goals, while ensuring a best-in-class customer experience. The ideal candidate...
-
Customer Success Manager
4 weeks ago
bangalore, India Skit.ai Full timeAbout us Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations...
-
Head of Customer Success
4 weeks ago
Bangalore, India Adobe Full timeJOB LEVELM50EMPLOYEE ROLEPeople ManagerChanging the world through digital experiences is what Adobeâs all about. We give everyoneâfrom emerging artists to global brandsâeverything they need to design and deliver exceptional digital experiences. Weâre passionate about empowering people to craft beautiful and powerful images, videos, and...
-
Head of Customer Success
3 weeks ago
Bangalore, India Adobe Full timeJOB LEVELM50EMPLOYEE ROLEPeople ManagerChanging the world through digital experiences is what Adobeâs all about. We give everyoneâfrom emerging artists to global brandsâeverything they need to design and deliver exceptional digital experiences. Weâre passionate about empowering people to craft beautiful and powerful images, videos, and...
