Administrator - Learning and Development

About Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific About the Role: Position Title: Administrator (Contract) Corporate Title: Administrator (Contract) Reporting to: Vice President Talent, Learning and Culture Development Location: Bengaluru Job Profile: We are seeking a highly organized and analytical Learning & Development (L&D) Analyst to support our L&D, Talent Management, and Culture Development initiatives. This role is integral to driving data-driven decisions, managing multiple priorities, and fostering an engaging organizational culture. The ideal candidate will possess strong technical skills, a proactive mindset, and the ability to effectively collaborate with diverse stakeholders and work closely with Head Talent Management and L&D. The role will be responsible for the implementation and co-ordination of the organizations Learning and Development (L&D) interventions Main Responsibilities: L&D and Onboarding Data Analysis and Reporting: Talent and Learning Program Management: Vendor Management: Learning Management System Administration: Collect, analyze, and interpret L&D and new hire data to identify insights that inform strategic decisions. Develop and maintain dashboards and reports to track the effectiveness of Talent Management, L&D & New Hire programs. Provide data-driven recommendations to enhance learning outcomes and program efficiency. Manage the L&D database, ensuring data accuracy and integrity across participation and feedback and effectiveness survey results. Implement, and manage L&D programs tailored to the needs of the MGS business needs. Monitor program progress and adjust as necessary to achieve desired outcomes. Lead the administration of L&D & Induction programs, ensuring smooth execution and adherence to timelines. Coordinate with internal teams to ensure alignment with organizational goals and compliance with regional regulations. Identify, evaluate, and manage relationships with external vendors to deliver high-quality L&D solutions. Work closely with the VMO Team on Service Level Agreements, Third Party Risk Flamework, to ensure cost-effectiveness and alignment with organizational standards. Support in conducting regular performance reviews of vendors to ensure service quality and compliance with contractual obligations. Responsible for Invoicing and ensuring timely payments to the learning vendor partners. Manage the Learning Management System (LMS) to ensure it meets the needs of the organization and its users. Upload and organize learning materials, courses, and user data within the LMS. Provide technical support to learners in case of any queries with registrations, assessments, and other activities to maximize the LMS's effectiveness. Conversant to create course ids, class ids, content development, assessments, curation of learning curriculum. This role is crucial in driving the seamless implementation and administration of Talent, Learning and Culture initiatives across MUFG Global Service (MGS), ensuring they are data-driven, efficient, and aligned with business goals. Key Competencies and Skills: Proficient in MS Office and familiarity with e-learning platforms and practices Technical Proficiency: Advanced Excel/PPT skills and familiarity with HR/L&D tools and systems. Data Analysis: Good analytical skills with the ability to interpret data and provide actionable recommendations with data accuracy. Embraces Change and Multitasking: Proven ability to manage multiple priorities, meet deadlines, and adapt to changing demands. Problem-Solving: Strong critical thinking and problem-solving abilities with attention to detail. Stakeholder Engagement: Ability to build and maintain relationships with internal and external stakeholders. Good Communication: Effective communication skills and the ability to deliver clear, concise messages during onboarding and training activities. Qualifications and Experience: Bachelors degree in human resources preferably. MBA graduates would be an added advantage. 1 to 4 years of experience for an Administrator role in Learning & Development or a related role. Added advantage if the candidate is from Global Capability Center (GCC, ideally Banking captive) with proven experience in BFSI captive Learning & Development, Talent management background. Experience in onboarding, induction facilitation, and data analysis. Familiarity with LMS (Learning Management Systems) and talent management software is an advantage. Proven experience in L&D data analysis, program management, vendor management, and LMS administration. Strong analytical skills with the ability to interpret complex data sets. Excellent organizational and project management skills. Ability to work independently and manage multiple deliverables and projects simultaneously. Proactive and Attention to detail Equal Opportunity Employer: The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable law