Client Operations partner

1 month ago

Chennai, India NielsenIQ Full time

Note: Important- The candidate should be an MBA Graduate from a reputed institution, with a strong background in data analytics and research


We are looking to add a Operations Client Partner who will coordinate and execute quality database maintenance and lead issue inquiry triage and resolution.


As the Operations Client Partner, you will manage ongoing manufacturer database maintenance quality and scoping of change requests, reviewing new item placements and coding and leading client inquiry triage and resolution. You will directly communicate with clients and client operations support teams and collaborate with cross-functional Operations and Technology teams.


Responsibilities:

  • Scope and prototype change requests for custom databases.
  • Review new item reports and ensure items are placed as per client DB standards
  • Communicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.
  • Assist in the coding of new items and creating custom database market orders
  • Conduct database validation exercises for new product, market, and fact additions, as well as data inquiry corrections.
  • Maintain client database and category guidebooks.
  • Serve as the end-to-end owner of client inquiries related to database services and feasibility, product coding, and data quality (excluding coverage and methodology).
  • Collaborate with cross-functional operations and technology teams to resolve client inquiries and provide input into client health tracking metrics.
  • Work with the Extract team to understand extract challenges and re-run needs.
  • Open client inquiries and REAP tickets as necessary.


Qualifications:

  • The candidate should be an MBA Graduate from a reputed institution, with a strong background in data analytics and research.
  • Proficiency in management and maintenance of data modeling, and query optimization.
  • Knowledge of data extraction, transformation, and loading processes.
  • Experience with data validation and quality assurance.
  • Strong written and verbal communication skills to interact with clients and cross-functional teams (e.g., Operations, Technology) to resolve client issues.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Analytical mindset to troubleshoot database issues and identify the correct teams to mitigate and provide resolutions.
  • Adaptability to handle unexpected challenges and changes.
  • Thoroughness in scoping change requests and documenting client inquiries.
  • Experience in client-facing roles and servicing clients is a plus.
  • Ability to manage multiple tasks and clients simultaneously, prioritize workload, and meet deadlines.
  • Detail-oriented approach to maintaining guidebooks and documentation.


Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

  • Client operations partner

    3 weeks ago

    Chennai, India NielsenIQ Full time

    Note: Important- The candidate should be an MBA Graduate from a reputed institution, with a strong background in data analytics and research We are looking to add a Operations Client Partner who will coordinate and execute quality database maintenance and lead issue inquiry triage and resolution. As the Operations Client Partner, you will manage...

  • Client Operations partner

    1 month ago

    Chennai, India NielsenIQ Full time

    Note: Important- The candidate should be an MBA Graduate from a reputed institution, with a strong background in data analytics and researchWe are looking to add a Operations Client Partner who will coordinate and execute quality database maintenance and lead issue inquiry triage and resolution.As the Operations Client Partner, you will manage ongoing...

  • Operations Client Partner

    2 months ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    **Company Description** NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected...

  • Operations Client Partner Lead

    4 weeks ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    As an Operations Client Partner at NielsenIQ, you will be responsible for coordinating and executing quality database maintenance, leading issue inquiry triage and resolution.Key Responsibilities:Database Maintenance: Scope and prototype change requests for custom databases, review new item reports and ensure items are placed as per client DB...

  • Operations client partner

    2 months ago

    Chennai, India NielsenIQ Full time

    Responsibilities:Scope and prototype change requests for custom databases.Review new item reports and ensure items are placed as per client DB standardsCommunicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.Assist in the coding of new items and creating custom...

  • Operations Client Partner

    2 months ago

    Chennai, India NielsenIQ Full time

    Responsibilities:Scope and prototype change requests for custom databases.Review new item reports and ensure items are placed as per client DB standardsCommunicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.Assist in the coding of new items and creating custom...

  • Operations Client Partner

    2 months ago

    Chennai, India NielsenIQ Full time

    Responsibilities: Scope and prototype change requests for custom databases. Review new item reports and ensure items are placed as per client DB standards Communicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation. Assist in the coding of new items and...

  • Operations Client Partner

    2 months ago

    Chennai, India NielsenIQ Full time

    Responsibilities:Scope and prototype change requests for custom databases.Review new item reports and ensure items are placed as per client DB standardsCommunicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.Assist in the coding of new items and creating custom...

  • Operations Client Partner

    2 months ago

    Chennai, India NielsenIQ Full time

    Responsibilities: Scope and prototype change requests for custom databases. Review new item reports and ensure items are placed as per client DB standards Communicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation. Assist in the coding of new items and creating...

  • Operations Client Partner

    2 months ago

    Chennai, India NielsenIQ Full time

    Responsibilities:Scope and prototype change requests for custom databases.Review new item reports and ensure items are placed as per client DB standardsCommunicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.Assist in the coding of new items and creating custom...

  • Recruiter- Client Partner

    4 days ago

    Chennai, India NOVAL SUNKRIS BUSINESS SOLUTIONS PTE LIMITED Full time

    **Client Partner** The Staffing Office functions as a centralized model in support of Citi’s Non-Employee Management Utility to deliver best-in-class service to its clients. The Program utilizes a centralized Recruiting structure to engage staff augmentation contractor resources for the firm Job Background/context: The Staffing Office is responsible for...

  • Client Operations Executive

    9 months ago

    Chennai, Tamil Nadu, India Dentsu Aegis Network Full time

    The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Title: Client Operations Executive **Job Description**: Key...

  • NielsenIQ | Operations Client Partner | chennai

    2 months ago

    chennai, India NielsenIQ Full time

    Responsibilities:Scope and prototype change requests for custom databases.Review new item reports and ensure items are placed as per client DB standardsCommunicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.Assist in the coding of new items and creating custom...

  • Delivery Client Partner

    4 months ago

    Chennai, Tamil Nadu, India Pando Full time

    **Job Information**: Industry **Software Product*** City **Chennai*** State/Province **Tamil Nadu*** Country **India*** Zip/Postal Code **600017*** - Pando is a global leader in supply chain technology, building the world's quickest time-to-value Fulfilment Cloud platform. Pando’s Fulfilment Cloud provides manufacturers, retailers, and...

  • Client partner-telecom portfolio

    2 months ago

    Chennai, India Sutherland Full time

    Presales Consultant/Client Partner – Telecom PortfolioWork Location:- Chennai10+Yrs experience as Telecom Presales Consultant playing a crucial role in bridging the gap between sales and technical teams. Very good understanding of Telecom Domain, Experience handling Proactive Proposals, RFP/RFI. Ability to work with Client team in understanding their...

  • Client Partner-Telecom Portfolio

    2 months ago

    Chennai, India Sutherland Full time

    Presales Consultant/Client Partner – Telecom PortfolioWork Location:- Chennai10+Yrs experience as Telecom Presales Consultant playing a crucial role in bridging the gap between sales and technical teams. Very good understanding of Telecom Domain, Experience handling Proactive Proposals, RFP/RFI. Ability to work with Client team in understanding their...

  • Client Partner-Telecom Portfolio

    1 month ago

    Chennai, India Sutherland Full time

    Presales Consultant/Client Partner – Telecom Portfolio Work Location:- Chennai 10+Yrs experience as Telecom Presales Consultant playing a crucial role in bridging the gap between sales and technical teams. Very good understanding of Telecom Domain, Experience handling Proactive Proposals, RFP/RFI. Ability to work with Client team in understanding...

  • Client Partner-Telecom Portfolio

    2 months ago

    Chennai, India Sutherland Full time

    Presales Consultant/Client Partner – Telecom Portfolio Work Location:- Chennai 10+Yrs experience as Telecom Presales Consultant playing a crucial role in bridging the gap between sales and technical teams. Very good understanding of Telecom Domain, Experience handling Proactive Proposals, RFP/RFI. Ability to work with Client team in understanding their...

  • Client Facing Partner, People Experience

    2 weeks ago

    Chennai, India Pfizer Full time

    Why Patients Need You What You Will Achieve You’ll have a key role to play in an organization that has people at its heart. You will be managing a range of activities that help our global science workforce, including the implementation of hiring, retention, development plan, maintaining employee relationship and Labor Act compliance, administering...

  • Delivery Partner

    4 days ago

    Chennai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Green belt certification swift Delivery Partner NEFT IMPS - Business Unit Payments - India Role Name Delivery Leader /Partner Reporting to Delivery Head Preferred Experience Range...