Client Relationship Manager

2 weeks ago


india Trunkks Full time

Responsibilities:

Below are some of the responsibilities a Client Relationship Manager is expected to assume in their position:

Clear understanding of Brand and HNI Clients

Analytical to gaze at customer requirements and presentations as per client’s choice or preferences. Also skilled in having interactive sessions to educate about the company's brand sensibilities.

Focused Influencer of key decision maker with innovative/creative solutions/products

Creative Brand presentation with a focus on client acquisition.

Good Presentation skills to educate about brand sensibility and offering. Possess in-depth knowledge of the brand's products or services.

Good understanding of Site layout/map, proposing our products/solutions as per the design of the project.

Self-motivated sales servicing through telephone, email, and on-appointment meetings

Conduct thorough assessments of client needs, preferences, and expectations.

Collaborate with internal teams to tailor solutions that meet client requirements and contribute to the overall success of the partnership.

Stay informed about industry trends, market conditions, and competitor activities to provide relevant insights to clients.

Proactively identify opportunities to add value to client relationships and prevent potential issues.

Preparation of client meeting in collaboration with respective team. Preparation of client briefing documents and timely organizing documents required for client communication. Ensure that all interactions and communications align with the brand guidelines.

Handle client feedback or concerns professionally and escalate issues when necessary.

Understanding about google sheet and can operate flow management system like sales to delivery.

Excellent verbal & written communication

Basic computer knowledge

Pre-post sales activities

Willing to travel 2 – 4 days a month



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