Chatbot Conversational AI Engineer

Job Duties: will be at the forefront of innovation, leveraging your skills to design and implement cutting-edge AI solutions. With a focus on creativity, collaboration, and technical excellence, this role offers a unique opportunity to work on transformative projects that drive business intelligence and decision-making across diverse industries. The Application Infrastructure team is seeking a motivated Chatbot / Conversational AI Engineer to join the Chatbot team. A successful candidate will participate in all aspects of software development, working directly with chatbot experts, other developers and engineers within the team, and our internal clients who wish to adopt chatbot solutions as part of technology service delivery. The Low-Code Platforms fleet owns a number of Platforms including Chatbot, Robotic Process Automation and Workflow products, we are working to enable Generative AI capabilities within these platforms in a well-controlled environment and this role will join the squad responsible for piloting Agentic AI capabilities in the Chatbot ecosystem. The candidate will have a very strong technical foundation, a strategic mindset, great communication skills and the ability to collaborate well with others in a truly global team. Job Responsibilities - Act as a subject matter expert on the chatbot platform - Develop integrations in Python and Groovy that enable virtual agents to interoperate with various systems - Participate in every phase of the Software Development Lifecycle - Create Generative Artificial Intelligence solutions and drive their adoption - Understand, refine, and translate customer requirements into working software - Create and enhance various utilities that support the chatbot platform - Lead design and code reviews - Work closely with a global team of engineers, SREs, and conversational AI experts - Identify automation opportunities and lead the way in addressing them - Train and refine intent detection models - Continuous Improvement of production virtual agents - Measure, demonstrate, and articulate the value of Artificial Intelligence solutions and automation - Support POCs and product demonstrations QUALIFICATIONS Primary Skill: - Strong knowledge of software design and best practices - Deep experience with Python coding and development - Experience with JavaScript and Node.js and other software development frameworks and libraries - Demonstrated knowledge and interest in Generative Artificial Intelligence / LLMs, model training, fine tuning and related APIs - Familiarity with CI/CD practices and experience with GitHub and Jenkins - Excellent written and verbal communication skills - Deep experience with Agile development practices such as Scrum - Strong background in Linux - Solid understanding of NLP and Artificial Intelligence / Machine Learning concepts You might also have: - Experience designing, creating, and interfacing with Virtual Agents using Amelia, Kore.ai, Microsoft Copilot Studio or similar platform - Sourcing and labeling training data for ML models - Experience in generative Artificial Intelligence, and LLMs - Familiarity with DevOps practices - Knowledge of Docker, Kubernetes - Experience with cloud platforms such as AWS and Azure VDart: Digital Consulting & Staffing Solutions VDart is a leading digital consulting and staffing company founded in 2007 and headquartered in Alpharetta, Georgia. VDart is one of the top staffing companies in USA & also provides technology solutions, supporting businesses in their digital transformation journey. Digital consulting services, Digital consulting agency Core Services: Digital consulting and transformation solutions Comprehensive staffing services (contract, temporary, permanent placements) Talent management and workforce solutions Technology implementation services Key Industries: VDart primarily serves industries such as automotive and mobility, banking and finance, healthcare and life sciences, and energy and utilities. VDart - Products, Competitors, Financials, Employees, Headquarters Locations Notable Partnership: VDart Digital has been a consistently strong supplier for Toyota since 2017 Digital Transformation Consulting & Strategy Services | VDart Digital , demonstrating their capability in large-scale digital transformation projects. With over 17 years of experience, VDart combines staffing expertise with technology solutions to help organizations modernize their operations and build skilled workforce capabilities across multiple sectors.