AI & Chatbot Testing
5 days ago
Role & responsibilities
- 58 years of experience in AI & Chatbot testing, functional validation, and quality assurance.
- Architect the test design and test plan specifically tailored for AI and chatbot testing, ensuring comprehensive coverage across scenarios.
- Hands-on experience in testing conversational AI systems, including NLP model behaviour intent recognition, and response validation.
- Lead AI and chatbot testing efforts for Microsoft Copilot Chat across various access points (Teams, Outlook, Web, and Mobile).
- Define and implement a functional testing approach focusing on response accuracy, contextual relevance, and accessibility.
- Conduct manual and exploratory testing to validate Copilot's AI-driven interactions, ensuring consistency and usability.
- Identify areas for automation of regression and accuracy validation and collaborate with automation teams to implement solutions.
Shift Time : 2 – 11 pm
Location : Bengaluru/Chennai/Pune
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