AI & Chatbot Testing

4 days ago

Bengaluru Chennai Pune, India Bahwan CyberTek Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • 58 years of experience in AI & Chatbot testing, functional validation, and quality assurance.
  • Architect the test design and test plan specifically tailored for AI and chatbot testing, ensuring comprehensive coverage across scenarios.
  • Hands-on experience in testing conversational AI systems, including NLP model behaviour intent recognition, and response validation.
  • Lead AI and chatbot testing efforts for Microsoft Copilot Chat across various access points (Teams, Outlook, Web, and Mobile).
  • Define and implement a functional testing approach focusing on response accuracy, contextual relevance, and accessibility.
  • Conduct manual and exploratory testing to validate Copilot's AI-driven interactions, ensuring consistency and usability.
  • Identify areas for automation of regression and accuracy validation and collaborate with automation teams to implement solutions.

Shift Time : 2 – 11 pm

Location : Bengaluru/Chennai/Pune

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