ITIL-Incident Management

ITIL + Incident Management Experience-2-4 yrs Ctc -Upto 7LPALocation -BangaloreShifts -RotationalInterview Mode - 1st Assessment , 2nd Ops round (Walk In)Contact -Ruhi

Job Description - Manage and coordinate incident management processes in line with ITIL best practices. - Ensure timely resolution and proper escalation of incidents to minimize business impact. - Monitor, track, and document incidents accurately within the IT service management tool. - Collaborate with cross-functional teams to identify root causes and...

Job Description Key Responsibilities: - Implement and manage ITIL processes such as Incident Management, Problem Management, Change Management, and Service Request Management - Monitor IT service performance and identify areas for process improvement - Collaborate with IT teams to ensure compliance with ITIL standards - Facilitate root cause analysis and...

Location : Bangalore (Onsite)NP : :- Responsible for monitoring all major metrics via various monitoring tools and following the major incident management process in restoring the major impacting incidents.- Responding to a reported service incident, identifying the cause, and initiating the incident management process.- Proactively identify High impactful...

ITIL Specialist with strong expertise in Incident & Release Management. Smooth IT operations by managing incidents effectively, minimizing downtime, and planning/coordinating releases to production environments in line with ITIL best practices Required Candidate profileStrong knowledge ITIL processes (Incident, Problem, Change, Release, Service...

Competitive Salary And BenefitsSystal is an Information Technology services integrator. We help our customers maximise the value of technology by advising on IT strategy, deploying and integrating technologies, and manage elements of their infrastructure on their behalf. Our ability to provide these best-in-class solutions are due to our always developing...

Incident ManagerCompetitive Salary and Benefits :Systal is an Information Technology services integrator. We help our customers maximise the value of technology by advising on IT strategy, deploying and integrating technologies, and manage elements of their infrastructure on their behalf. Our ability to provide these best-in-class solutions are due to our...

DoRESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service...

Job Description Essential Job Functions - Responsible for SLA/KPI tracking, management and understanding the importance of SLA compliance to Mckesson business. - Responsible for daily/weekly/monthly status updates to the business team. - Responsible for monitoring support teams for resolution of incidents/Tasks as per the SLA. - Coordination with support...

Key Responsibilities:Incident Management:Lead and manage the end-to-end response to critical incidents and major incidents.Coordinate between teams to assess the incidents impact, scope, and urgency.Oversee and guide root cause analysis and the development of incident recovery and prevention measures.Ensure timely and accurate escalation of incidents to key...