ITIL-Incident Management

Job Description Senior Incident Manager Scope The Incident Commander plays a key role in ensuring the positive experience of Blue Yonders customers. Blue Yonder is looking for a Senior Incident Manager to join our Customer Success organization. This role would be part of the Software as a Service (SaaS) Support & Cloud Operations team within Blue Yonder...

DoRESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service...

SourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Digital Platform Operations...

We are seeking a highly skilledCritical Incident Managerto oversee the end-to-end management of major incidents across business-critical systems and services. The role is responsible for ensuring timely resolution, effective stakeholder communication, and continuous improvement of incident management processes to minimize business impact and enhance service...

Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | ITIL - Incident Management | 4 - AdvancedPrimary -> Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - AdvancedSecondary -> Behavioral | Aptitude | Data Related Skills | 2 - KnowledgeableTertiary -> Behavioral |...

Roles and Responsibilities:Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.Manage the end-to-end incident lifecycle...

Job Description:Required SkillsTechnology | ITIL - Incident ManagementFunctional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL)Behavioral | Aptitude | Data Related SkillsBehavioral | Aptitude | Tasks Related SkillsBehavioral | Microland Skills | Customer Centricity Education Qualification :Any Graduate ...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

The RoleLeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...