Incident Manager

19 hours ago

Bengaluru, Karnataka, India Systal Technology Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Competitive Salary And Benefits
Systal is an Information Technology services integrator. We help our customers maximise the value of technology by advising on IT strategy, deploying and integrating technologies, and manage elements of their infrastructure on their behalf. Our ability to provide these best-in-class solutions are due to our always developing work force.

As part of this developing work force we are currently looking for an Incident Manager to join our team.

What will you be doing ?
As our new Incident Manager you will coordinate and drive customer network incidents and IT infrastructure incidents based on ITIL Incident Management framework in order to restore normal service operation as quickly as possible minimising the disruption to businesses.

This Will Be Done Through

  • Managing & Driving, Network & IT infrastructure escalated incidents.
  • Supporting Major / Multiple incident management.
  • Managing incident progress & resolution communications.
  • Establishing internal & external progress bulletins & Flash reports.
  • On call duty for out of hours incident management.
  • Service incident reporting.
  • Incident progress & reason for outage/root cause if available.
  • Suggest improvement action assignment & tracking.
  • Interface relationship management.

What skills and experience are we looking for ?
This role would be perfect for an ambitious IT expert looking to progress their career, with the following :

  • Excellent communication skills both verbal and written.
  • Proactive attitude.
  • Ability to work within a pressured environment.
  • Able to manage and co-ordinate multiple activities.
  • Willingness to study towards ITIL certification.

)

  • Incident Manager

    3 weeks ago

    Bengaluru, Karnataka, India Systal Technology Solutions Full time

    Incident ManagerCompetitive Salary and Benefits :Systal is an Information Technology services integrator. We help our customers maximise the value of technology by advising on IT strategy, deploying and integrating technologies, and manage elements of their infrastructure on their behalf. Our ability to provide these best-in-class solutions are due to our...

  • Incident Manager

    21 hours ago

    Bengaluru, Karnataka, India Ours Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About CompanyOURS GLOBAL is a trusted offshore IT & ITeS outsourcing company delivering services across software development, cloud, SaaS, BI, and IT support. With global delivery expertise and a focus on scalability, cost-effectiveness, and transparency, we empower businesses worldwide to achieve operational excellence.We are currently hiring an Incident...

  • Incident Manager

    20 hours ago

    Bengaluru, Karnataka, India OURS GLOBAL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join OURS GLOBAL as an Incident ManagerAbout CompanyOURS GLOBAL is a trusted offshore IT & ITeS outsourcing company delivering services across software development, cloud, SaaS, BI, and IT support. With global delivery expertise and a focus on scalability, cost-effectiveness, and transparency, we empower businesses worldwide to achieve operational...

  • Incident Manager

    6 days ago

    Bengaluru, Karnataka, India LeadSquared Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    The RoleLeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...

  • Incident Manager

    3 weeks ago

    Bengaluru, Karnataka, India LeadSquared Full time

    The Role LeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...

  • Incident Manager

    3 weeks ago

    Bengaluru, Karnataka, India LeadSquared Full time

    The Role LeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts. We are seeking a Senior Incident Manager to lead critical incident response efforts...

  • Incident Manager

    3 weeks ago

    Bengaluru, Karnataka, India LeadSquared Full time

    The Role LeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...

  • Incident Manager

    2 weeks ago

    Bengaluru, Karnataka, India LeadSquared Full time

    The RoleLeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...

  • Incident Manager

    3 weeks ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for The Incident Manager role is part of the Major Incident Management function within Global Production Management Major Incident Management provides a follow the sun support model to manage co-ordinate and communicate major incidents As Major Incident Manager you will Coordinate the resolution of critical Major Incidents utilizing...

  • Incident Manager

    3 weeks ago

    Bengaluru, Karnataka, India IG Group Full time

    Job DescriptionJob TitleIncident ManagerJob DescriptionJoin the game-changersWe are looking for an Incident Manager to join the team that is responsible for ensuring incidents adversely affecting the business are quickly diagnosed, workarounds are determined, proper root cause analysis is performed and actions are taken to ensure that the incident does not...