Entry Service Desk Specialist
4 weeks ago
Resolves end user software and hardware related incidents and service requests. Troubleshoots incidents using collaborative tools. Escalates and assigns incidents to other Information Technology (IT) staff members and ensures timely resolution of service requests. • As a member of this team, you would contribute to CDM Smith's mission by: • Troubleshoots 2nd tier and escalated incidents from Service Desk staff, and desktop team through use of phone, email and collaborative tools. May provide initial troubleshooting of 3rd tier incidents. Resolves incidents that includes software applications errors, hardware failures and network issues. Documents incidents and requests for review with IT Managers. • Consults with other Service Desk IT staff on issue resolution and escalates service requests to appropriate IT groups or individuals as required. • Adds updated and removes obsolete documents and information stored in the IT Knowledge Management System. • Participates in IT meetings and group discussions related to service requests and active projects. • Follows direction of IT management to support major modifications to the global IT infrastructure and software environment as required. • Performs other duties as required.
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Service Desk Specialist
4 weeks ago
bangalore, India Bahwan Cybertek Group Full timeService Desk/Desktop Administrator Work Location: Chennai/Bangalore Work Mode: Hybrid Work Time : 24*7 - rotational Duties: Answer the IT Service Desk voice line. Monitor tickets/requests submitted to our Request Portal. Diagnose and resolve software and hardware problems for BCT in a timely, ...
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Service Desk Manager
4 weeks ago
bangalore, India Mobile Programming LLC Full timeNotice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...
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Service Desk Analyst I
4 weeks ago
bangalore, India StoneX Full timeOverview Job Summary: The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary incidents and requests concerning the use of application software...
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Service Desk
4 weeks ago
bangalore, India Anva advanced Techserve Pvt Ltd Full timeTesting and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoid service interruptions by performing system installations, updates, and maintenance procedures....
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Service Desk Manager
3 weeks ago
Mumbai/Bangalore, Maharashtra, India Mobile Programming LLC Full timeNotice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...
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Service Desk Manager
2 weeks ago
Mumbai/Bangalore, India Mobile Programming LLC Full timeNotice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...
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Service Desk Technician L2
3 weeks ago
bangalore, India CGI Full timePosition Description: • Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact.• Handle service requests, install/uninstall approved software and configurations.• Initiate service orders to technicians on site.• Actively...
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Service Desk Manager
1 week ago
bangalore, India RapidBraiins Full timeResponsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...
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Service Desk Manager
2 weeks ago
Bangalore, India RapidBraiins Full timeResponsibilities: - Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...
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Service Desk Manager
3 weeks ago
Bangalore, Karnataka, India RapidBraiins Full timeResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency and...
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Hiring For SERVICE DESK
7 days ago
Bengaluru/ Bangalore, India timesjobs Full timeHiring For SERVICE DESK:SERVICE DESK Desired ProfileSkills:Japanese language SD with English proficiency, spoken and writtenTechnical IT specific knowledgeVoice processService Requests processTicket resolveKB databaseNotice Period: 0-30 daysEducation:Full-time any graduateLocation:BangaloreEmail:career@krazymantra.com
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Bangalore, India CGI Full timeRole : Service Desk Technician L2 Work Environment : 24X7 operation, late night work. Location : Bangalore, work from office. Position Description : - Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact. - Handle service requests,...
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Service Desk Management
4 weeks ago
bangalore, India 2coms Full timeJob Description Hi,The positions below are open for one of our MNC Clients for Bangalore Location.About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology...
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Hiring For SERVICE DESK
1 week ago
Bengaluru/ Bangalore, India krazy mantra hr solutions Full timeApply for Hiring For SERVICE DESK, Career Progress Consultants in Bengaluru/ Bangalore for 1 - 4 Year of Experience on TimesJobs.com.
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Hiring For SERVICE DESK
7 days ago
Bengaluru/ Bangalore, India krazy mantra hr solutions Full timeApply for Hiring For SERVICE DESK, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 1 Year of Experience on TimesJobs.com.
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Service Desk Management
4 weeks ago
bangalore, India 2coms Full timeHi,The positions below are open for one of our MNC Clients for Bangalore Location.About The Client- Our Client is a global professional services company withleading capabilities in digital, cloud, and security. Combining unmatchedexperience and specialized skills across more than 40 industries, we offerStrategy and Consulting, Technology and Operations...
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Service Desk Technician Tier 1
7 days ago
bangalore, India CGI Full timePosition Description: • Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact.• Handle service requests, install/uninstall approved software and configurations.• Initiate service orders to technicians on site.• Actively...
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Hiring For SERVICE DESK
7 days ago
Bengaluru/ Bangalore, India timesjobs Full timeHiring For SERVICE DESKDesired ProfileSkills: Mandarian language SD with English proficiency, spoken and written and technical IT specific knowledge, voice process, Service Requests process, Ticket resolve, KB databaseNotice Period: 0-30 daysEducation: full-time any graduateLocation: BangaloreEmail: career@krazymantra.com
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Entry Marketing and Communications Specialist
3 weeks ago
bangalore, India CDM Smith Full timeCDM Smith is looking for an Entry Marketing and Communications Specialist.As a member of the CDM Smith team, you would contribute to our mission by:• Writing and editing copy of basic complexity for a variety of channels, including website, social media, email, intranet site, events, and resumes.• Frequently communicating with employees throughout the...
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Entry Marketing and Proposal Specialist
3 weeks ago
bangalore, India CDM Smith Full timeCDM Smith is looking for an Entry Level Marketing & Proposal Specialist to join our team.As a member of the CDM Smith team, you would contribute to our mission by:• Assisting in drafting, assembling, and producing proposals, presentations, reports, statements of qualification, resumes, project descriptions, and related marketing materials of a basic...